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Support SmugMug Support Bug Reporting Windows Phone 7.5 Browser - Images dont load past 1st screen

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Old Apr-01-2012, 04:37 AM
#1
fuz32560 is offline fuz32560 OP
Beginner grinner
Windows Phone 7.5 Browser - Images dont load past 1st screen
Hi,

If you use a shortened link (haven't tested with every possible way yet tho) to browse a collection via a Windows Phone 7.5 IE Mobile Browser - the first page of images comes up fine and works well. However, there's no way to get to the next page of images. If you 'flick' upwards you can see the words "loading more images..." and nothing happens.

any advice?
Old Apr-01-2012, 05:33 AM
#2
rainforest1155 is online now rainforest1155
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Can you include a sample link and what specific phone you're using?
What happens if you don't use a shortened link, does the issue still occur?

Are you using the mobile site or the regular full site view?

Could you take a screenshot showing the issue?
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Old Apr-01-2012, 06:03 AM
#3
fuz32560 is offline fuz32560 OP
Beginner grinner
Quote:
Originally Posted by rainforest1155 View Post
Can you include a sample link and what specific phone you're using?
What happens if you don't use a shortened link, does the issue still occur?

Are you using the mobile site or the regular full site view?

Could you take a screenshot showing the issue?
Thanks for the quick response.

http://pixplace.smugmug.com/Travel/A...2178433_KRPNZv - I'm using a Samsung Focus S running Windows Phone 7.5 (Mango). I'm using the built-in IE mobile browser.

I just tried it with a full sized link to the "Gallery" - same issue.

Yes, I'm using the Mobile site - the regular site seems to be ok (albeit not optimized for phone use).

Unfortunately I can't take a screenshot easily - however the mobile site seems to work fine on my ipod touch. Basically when you flick up to load more images on the WP7.5 phone it doesnt. Just says "loading more images.."
Old Apr-01-2012, 06:13 AM
#4
rainforest1155 is online now rainforest1155
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Thanks for the details. I passed them on to our team for investigation.
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