Originally Posted by caroline Hi Allen It would still be handy to know the answer to this please Andy.

I'm really not sure what you or Allen means, please do post in the customizing forum where we can dive into more detail.

Originally Posted by Andy I'm really not sure what you or Allen means, please do post in the customizing forum where we can dive into more detail.

If we can see the source html when the message is active it might give us a clue of what to look for in
the CSS that might be hiding the message. You had mentioned that something in the customozation
might be hiding it.

Originally Posted by Allen If we can see the source html when the message is active it might give us a clue of what to look for in the CSS that might be hiding the message. You had mentioned that something in the customozation might be hiding it.

The Notification bar looks like this;

<div id="messageHeader">
                                <div class="messageClose" onclick="
                                        var messageHeader = YAHOO.util.Dom.get('messageHeader');
                                        messageHeader.parentNode.removeChild(messageHeader);
                                        var sUrl = '/rpc/setmessagebar.mg?type=EUCookie';
                                        var callback = {};
                                        YAHOO.util.Connect.asyncRequest('POST', sUrl, callback);">
                                </div>
                                <div class="messageIcon"></div><span style="line-height:24px;">FYI: This site uses cookies to make sure your visit is as awesome as possible.</span> <a class"headerMessageLink" target="_blank" href="http://help.smugmug.com/customer/portal/articles/93251">What and why?</a><div class="spacer"></div></div>

Originally Posted by Daniel UK The Notification bar looks like this...

I don't know if this has anything to do with your issue or not, but you are missing the = sign in this piece of HTML: class="headerMessageLink" in this section of your HTML:

<a class="headerMessageLink" target="_blank" href="http://help.smugmug.com/customer/portal/articles/93251">What and why?</a>

Originally Posted by Allen You had mentioned that something in the customozation might be hiding it.

But I was wrong Since another poster has seen the cookie message, and even posted a screen grab.

Originally Posted by jfriend I don't know if this has anything to do with your issue or not, but you are missing the = sign in this piece of HTML: class="headerMessageLink" in this section of your HTML: What and why?

Hi John, Allen and Daniel,
I've started a new thread over in the customization forum in case other EU people are either not seeing their cookiebar or would like to know more about the code etc
http://www.dgrin.com/showthread.php?...25#post1797325