does anyone know who i could consult about the following problem:windows will not let me open adobe photoshop elements. 7i contacted adobe and microsoft and neither helped.thank you

I moved this to the Digital Darkroom, where I think you'll get some help. I renamed the thread for better visibility.

My suggestion is to uninstall the software and then re-install the software.

Make sure that you install the software using an account with administrator authority. Things can get confusing otherwise.

you installed in correct location ?
did this happen before , or is it a new install ?
what Windows you have ?
you tried running as administrator ?
or compatibility mode ?

if you want users to help , better give more info

Originally Posted by yooperdooper does anyone know who i could consult about the following problem:windows will not let me open adobe photoshop elements. 7i contacted adobe and microsoft and neither helped.thank you

Do you have a commercial made machine (hp, dell, etc etc...)? If so contact them not MS, as MS sells all rights to the computer company so they,MS, does not have to field questions like this...at least that was the last I was told by a MS customer service rep on the phone......At Adobe their should be a part of Adobe Forums where you can get help.......I have never had a hard time getting questions answered on the Adobe forum...Never used Elements so don't know if Adobe has a forum for it...it seems as if they would ... ... ... ...

If none of that helps, can you be more descriptive of the issue you're seeing? Screenshots of errors, etc would be helpful.

i uninstalled and reinstalled elements twice but to no avail.adobe offers no tech support for elementsi am using the same elements disc and same computer as i have for last 3 years in which elements ran good.i dont know what you mean by the administrator.i did replace the hard drive on my computer..its next to impossibe to find tech support from microsoft-free.

my computer is homebuilt by a friend.i have no problem other than this with the computer.my technitian said the computer is running great.

i am using windows vista ultimate

Originally Posted by yooperdooper i uninstalled and reinstalled elements twice but to no avail.adobe offers no tech support for elementsi am using the same elements disc and same computer as i have for last 3 years in which elements ran good.i dont know what you mean by the administrator.i did replace the hard drive on my computer..its next to impossibe to find tech support from microsoft-free.

Originally Posted by yooperdooper my computer is homebuilt by a friend.i have no problem other than this with the computer.my technitian said the computer is running great.

Originally Posted by yooperdooper i am using windows vista ultimate

It's time to get your technician involved. Obviously something has changed to cause this situation.

Definitely time to get your technician involved.

I'd be happy to try to help you troubleshoot here on the forums, but you're going to have to give a little more information than "Windows won't let me open Elements". What makes you believe Windows is preventing it from running? Does it give you an error message?

In Adobe forums you will find the Elements Forum it is located on the right side and it is #2 down...right under Adobe Photoshop .... forum link -> ->->-> http://forums.adobe.com/index.jspa You will have to create an account to ask questions tho.....

What does the Elements License say about how many times you can re-install the software?? since you cannot run the software...insert the disk and go to my computer and tell it to explode the disk...then get the license agreement and see what it says... ...

Good Luck.....

Adobe Elements 7.0 requires that Service Pack 2 and 3 be installed.

"adobe photoshop elements 7.0 has stopped working.a problem caused the program to stop working correctly.windows will close the program and notify you if a solution is available"

i had alot of trouble installing the update for service pac 2 i tried it 3 times unsucesfuly.it took an hour each attempt.

Originally Posted by yooperdooper i had alot of trouble installing the update for service pac 2 i tried it 3 times unsucesfuly.it took an hour each attempt.

did you happen to lose power to your pc when you had elements open?

definately not . again,the only hardware chage i made was replacing the hard drive

my technitian will attempt to install the service pac 2 update tomorrow

As a side note, when Win 8 comes out MS is going to provide inexpensive upgrades from XP, Vista and I think Win7. One of my home computers is an old laptop with XP that needs to have all software reloaded, instead of using XP again I am going to wait and try Win 8 at the low price.

Phil, Fellow Michigander

i asked a question in the adobe forum under elements.to day the question wasn't there.it also wouldn't accept my screen name

a technitian has solved my problem....thanks for the help