• Gear
  • Shots
  • Photo Craft
  • Video
  • Wide Angle
  • Support
  • New Stuff
  • More
Support SmugMug Support Bug Reporting Crop a single photo not working

FAQtoid

Ever wanted to create an Avatar? Creating an Avatar!

Searching Dgrin with Google Searching with Google

Dgrin Challenges

Congratulations to the Winner of DSS #128 (Sunrise or Sunset), ShootingStar.

The next Dgrin Challenge DSS #129 (Silhouette Revisited ) is open for entries through May 27th, 2013 at 8:00pm PDT.

As always, we look forward to your participation but please do take a moment to read through the rules before posting your entry.

Past DSS Challenge Winners, DSS Challenge Rules, and other important DSS Challenge information is here.

Need some help with Accessories?

Tutorials

Ever find yourself wondering just how someone managed to create an image using different effects?

Here are three simple tutorials we hope will encourage you to try something new.

The Hot Seat

A lifelong interest in landscape photography has led Eyal Oren to make a study of his adopted hometown of Marblehead, MA. As you can see, his dedication is paying off!

Africa!

Dgrinners Harryb, Pathfinder, and others joined Andy Williams and Marc Muench on Safari in East Africa recently. Here are some awesome threads to check out!

 
Thread Tools Display Modes
Old Aug-10-2012, 02:30 PM
#1
WinsomeWorks is offline WinsomeWorks OP
Keep Thou my Feet
WinsomeWorks's Avatar
Crop a single photo not working
I tried cropping a photo two separate times today. Everything appeared to go as normal, but the crop never showed up in my gallery. Is this a known bug today? I don't want to post the gallery in which I was trying to crop, because it's an unlisted one. There's nothing unusual about the gallery though. I was doing a custom-sized crop. I'm on a PC with FF.
__________________
Anna Lisa Yoder's Images - http://winsomeworks.com or http://annalisa.smugmug.com
Scribbles at: http://winsomeworks.blogspot.com ... Handmade Photo Notecards http://winsomeworks.etsy.com
My Folk Music Group (some free mp3s!) http://daybreakfolk.com
Old Aug-10-2012, 02:46 PM
#2
richW is offline richW
SmugMug Support Hero
richW's Avatar
Quote:
Originally Posted by WinsomeWorks View Post
I tried cropping a photo two separate times today. Everything appeared to go as normal, but the crop never showed up in my gallery. Is this a known bug today? I don't want to post the gallery in which I was trying to crop, because it's an unlisted one. There's nothing unusual about the gallery though. I was doing a custom-sized crop. I'm on a PC with FF.
Hi, Set sizes and custom size crops are working for me.

Could you email the link to the image to the Help Desk and we'll take a look for you. :)
http://help.smugmug.com/customer/portal/emails/new
__________________
Rich | My Site | SmugHelp | Customizing SmugMug Simplified | FAQ | Webdev Tutorial |
Old Aug-10-2012, 07:53 PM
#3
WinsomeWorks is offline WinsomeWorks OP
Keep Thou my Feet
WinsomeWorks's Avatar
Quote:
Originally Posted by richW View Post
Hi, Set sizes and custom size crops are working for me.

Could you email the link to the image to the Help Desk and we'll take a look for you. :)
http://help.smugmug.com/customer/portal/emails/new
Aaaargh, I didn't have time to go through emailing & all, so I'm just gonna post the gallery here. The photo I'd tried to crop is the very last one in the gallery (made a copy of one already in the gallery, then tried cropping the copy... and maybe that was the issue?) http://www.winsomeworks.com/Music/Musical-Gatherings/14548783_4rCxDR#!i=1081030741&k=6NRUw But now when I went there, hours later, the photo is cropped! Earlier, I waited a half-hour or more, & the crop never showed up. Copying a photo & then cropping it usually doesn't take any longer than any other type of crop. I do it all the time. So, who knows... a fluke, I hope.
__________________
Anna Lisa Yoder's Images - http://winsomeworks.com or http://annalisa.smugmug.com
Scribbles at: http://winsomeworks.blogspot.com ... Handmade Photo Notecards http://winsomeworks.etsy.com
My Folk Music Group (some free mp3s!) http://daybreakfolk.com
Old Aug-10-2012, 11:38 PM
#4
rainforest1155 is offline rainforest1155
with a Heroes touch
rainforest1155's Avatar
Yes, it looks like our servers were a bit busy when you tried to crop the photo and it took a bit more than half an hour for the crop to process. The next time you run into that, just give it more time and our system will get to it as soon as possible.
That applies to all image operations. While usually they are done pretty fast, at times it may take longer.
__________________
Sebastian
SmugMug Support Hero

look on the bright side
http://www.SebastianHosche.com
Old Aug-13-2012, 06:49 PM
#5
WinsomeWorks is offline WinsomeWorks OP
Keep Thou my Feet
WinsomeWorks's Avatar
Quote:
Originally Posted by rainforest1155 View Post
Yes, it looks like our servers were a bit busy when you tried to crop the photo and it took a bit more than half an hour for the crop to process. The next time you run into that, just give it more time and our system will get to it as soon as possible.
That applies to all image operations. While usually they are done pretty fast, at times it may take longer.
Yeah, I'm not always that rushed or impatient.... was just trying to get a quick crop for the web & download it. I took it into PS instead from my home computer. Thanks for looking into it. I'm glad the crop tool is nice & smooth now, however & not glitchy. Now if we could just get something in place to remember the last crop ratio, so that we could plow through a whole gallery at one size & the tool would remember it. That would be WUNDerbar!!
__________________
Anna Lisa Yoder's Images - http://winsomeworks.com or http://annalisa.smugmug.com
Scribbles at: http://winsomeworks.blogspot.com ... Handmade Photo Notecards http://winsomeworks.etsy.com
My Folk Music Group (some free mp3s!) http://daybreakfolk.com
Tell The World!  
Similar Threads Thread Starter Forum Replies Last Post
Single homepage photo doesn't link to photo in album sueseas SmugMug Support 3 Oct-27-2010 11:49 AM
customizing dimensions of single photo on homepage flight SmugMug Customization 3 Sep-19-2010 07:49 AM
>>> 2.1 (Moving Forward): Critique/Discussion Thread DoctorIt The Dgrin Challenges 114 May-30-2008 02:38 PM
Rmove photo bar in single photo view? Timjbbrown SmugMug Customization 3 Apr-09-2008 01:14 PM
>>> LPS#11 Feedback Thread DoctorIt The Dgrin Challenges 26 Sep-25-2007 10:10 PM


Thread Tools
Display Modes

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump