Select a Cover Photo for your Profile

tartan snowtartan snow Registered Users Posts: 52 Big grins
edited December 8, 2015 in SmugMug Support
Why is this suddenly appearing on my homepage? "
Select a Cover Photo for your profile" I have my pages set up as I want them and don't want to change anything about it but because this is displaying on my page now I'm having to scroll down to get to my homepage folders. How do I get rid of that?

Comments

  • AceCo55AceCo55 Registered Users Posts: 950 Major grins
    edited November 18, 2015
    New - described here:
    http://www.dgrin.com/showthread.php?p=2016408#post2016408

    You are the only one who sees it - only when you are logged in.
    Your visitors do NOT see it.
    My opinion does not necessarily make it true. What you do with my opinion is entirely up to you.
    www.acecootephotography.com
  • PlumbLocoPlumbLoco Registered Users Posts: 25 Big grins
    edited November 18, 2015
    AceCo55 wrote: »
    New - described here:
    http://www.dgrin.com/showthread.php?p=2016408#post2016408

    You are the only one who sees it - only when you are logged in.
    Your visitors do NOT see it.

    Well, this is another unwanted nightmare - why can things not be left alone when the site was set up perfectly as far as I was concerned.

    The site owner may be the only one who sees the message when they're logged in. However, visitors will now have to scroll down to read the text on my profile as it doesn't all appear and scroll buttons look a complete mess - this is utterly unsatisfactory - another useless bit of "progress"...

    Can we please have the option of leaving the profile box as it was?

    Any more unwarranted changes in the pipeline? The amount of time wasted in trying to sort this mess out is an extreme annoyance! I want to upload photos to a site I thought I had got sorted out, not fart about trying to re-arrange things!

    Cheers, Geoff

    http://plumbloco.smugmug.com/
  • tartan snowtartan snow Registered Users Posts: 52 Big grins
    edited November 18, 2015
    AceCo55 wrote: »
    New - described here:
    http://www.dgrin.com/showthread.php?p=2016408#post2016408

    You are the only one who sees it - only when you are logged in.
    Your visitors do NOT see it.

    I know I'm the only one to see it but as said in my original post, I now have to scroll down to see my own homepage!!! I don't want to see the message, if I wanted to add a cover photo I could do so without the constant reminder. Why not just leave stuff alone, it's not as if that is an improvement, it's the exact opposite. Like the above poster, I had everything looking as I wanted, chose all the options within the chosen theme to suit then this suddenly appears. It is that bad for me that I will seriously consider not renewing when the time comes, there is simply no need for it to be there.
  • McKsauceMcKsauce Registered Users Posts: 51 Big grins
    edited November 18, 2015
    Hi Tartan,

    Try adding the code below to a CSS Content Block on the Homepage. I believe that will resolve your issue and make it as you've described.

    [HTML]

    /*Make The size of the Cover Photo Block less tall */
    .sm-page-widget-profile-v2-container[data-layout-coverimage=empty] .sm-page-widget-profile-v2-coverimage {
    height: 150px;
    }

    /* HIDE the "Select Cover Photo for your Profile" text and Icon */
    .sm-page-widget-profile-v2-coverimage-placeholder, .sm-page-widget-profile-v2-coverimage-placeholder .sm-fonticon {
    display: none;
    }
    [/HTML]
    ----

    SmugMug Support Hero -

    ----
  • VCercielloVCerciello Registered Users Posts: 1 Beginner grinner
    edited November 18, 2015
    McKsauce wrote: »
    Hi Tartan,

    Try adding the code below to a CSS Content Block on the Homepage. I believe that will resolve your issue and make it as you've described.

    [HTML]

    /*Make The size of the Cover Photo Block less tall */
    .sm-page-widget-profile-v2-container[data-layout-coverimage=empty] .sm-page-widget-profile-v2-coverimage {
    height: 150px;
    }

    /* HIDE the "Select Cover Photo for your Profile" text and Icon */
    .sm-page-widget-profile-v2-coverimage-placeholder, .sm-page-widget-profile-v2-coverimage-placeholder .sm-fonticon {
    display: none;
    }
    [/HTML]

    I am having the same issue... The problem is the "description" text is now in a box that needs to be scrolled in order for my visitor to read. Prior to the update my homepage displayed the "description" text fully on my page (no scroll bar).

    This code doesn't address the issue with the scrolling that was introduced with the change.
  • AllenAllen Registered Users Posts: 10,008 Major grins
    edited November 18, 2015
    I just looked at a friends basic site. I could see 3 lines of about 15 line of text. It looks horrible with that ugly scroll bar.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • tartan snowtartan snow Registered Users Posts: 52 Big grins
    edited November 19, 2015
    I don't want to be making alterations with code that I know nothing about. I originally tried the 'try before you buy' offer with SM and liked what I saw so signed up to it but now this is not what I signed up to. I don't want this to be what I'm seeing, a big empty space. I want it back as it was.
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited November 19, 2015
    We're working on a fix that will get rid of the big empty space when no cover photo is set. Your visitors, however, don't see the big empty space, and it should look almost identical to how it used to be for them. Stay tuned on how it'll look for you as the logged in owner.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • PlumbLocoPlumbLoco Registered Users Posts: 25 Big grins
    edited November 19, 2015
    leftquark wrote: »
    We're working on a fix that will get rid of the big empty space when no cover photo is set. Your visitors, however, don't see the big empty space, and it should look almost identical to how it used to be for them. Stay tuned on how it'll look for you as the logged in owner.

    You're still ignoring what I said in an earlier post and is echoed by others - visitors to the site can no longer see all the descriptive text in the profile box, only the first couple of lines or so, so have to scroll to see the rest - scroll bars on this box look hideous!

    "Almost identical" is not what I added to my site - I would like it to look the way I set it up. So if you can get rid of the huge empty space above my profile when I'm logged in, can you also get rid of the huge (unseen) empty space that prevents my visitors from seeing all my profile text without scrolling?

    In other words, can we get back to where we were before all this nonsense?!

    Judging by the rate of progress on sorting out the "new" Share Panel, it could be weeks before anything is done...

    Geoff
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited November 19, 2015
    PlumbLoco wrote: »
    You're still ignoring what I said in an earlier post and is echoed by others - visitors to the site can no longer see all the descriptive text in the profile box, only the first couple of lines or so, so have to scroll to see the rest - scroll bars on this box look hideous!

    "Almost identical" is not what I added to my site - I would like it to look the way I set it up. So if you can get rid of the huge empty space above my profile when I'm logged in, can you also get rid of the huge (unseen) empty space that prevents my visitors from seeing all my profile text without scrolling?

    In other words, can we get back to where we were before all this nonsense?!

    Judging by the rate of progress on sorting out the "new" Share Panel, it could be weeks before anything is done...

    Geoff

    While we're shrinking the vertical height on the empty cover photo state for owners, we're not going to be changing the # of lines of Description text that is shown. The "Text Content Block" (or an HTML block) does a much better job of allowing you to format long amounts of text, and would be great here. In fact, it looks like you're already using one on your homepage.

    For example, your Profile Description could include just "Hi, my name is Geoff Plumb and I'm a lifelong railway enthusiast!"

    The rest of the text ("I was also a professional television cameraman, employed by London Weekend...") could be moved down to the Text CB.

    If you really want more lines of text to be shown on the Profile Description, you could add this CSS (add a "CSS" content block to your homepage) which will increase the height of the Description field:
    /* Increase the height of the Profile Content Block's Description Field */
    .sm-page-widget-profile-v2-description {
        max-height: 100px !important;
    }
    

    Change "100px" to whatever height is appropriate for you.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited November 19, 2015
    What / where is this profile & where does it show to visitors?
    Could someone explain where the Profile stuff that's being discussed shows up to visitors (and to me as well)? I don't know when or where this is viewable. Yes, I see when I click the my little picture in the upper right of the blue bar at the top of my site (logged in), there's an "Edit Profile" box. I'd already edited it somewhat, tho it needs work, & had added photos. I'm sure I knew at some point when / where this completed profile stuff shows to visitors, but I've forgotten & don't see it anywhere now. I know I had a couple things linked on my Legacy site like an "Info" page, which I never figured out how to recreate in New SmugMug, so it's unfortunately just missing now. Is that where this would've been visible?
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
  • PlumbLocoPlumbLoco Registered Users Posts: 25 Big grins
    edited November 19, 2015
    leftquark wrote: »
    While we're shrinking the vertical height on the empty cover photo state for owners, we're not going to be changing the # of lines of Description text that is shown. The "Text Content Block" (or an HTML block) does a much better job of allowing you to format long amounts of text, and would be great here. In fact, it looks like you're already using one on your homepage.

    For example, your Profile Description could include just "Hi, my name is Geoff Plumb and I'm a lifelong railway enthusiast!"

    The rest of the text ("I was also a professional television cameraman, employed by London Weekend...") could be moved down to the Text CB.

    Snip...

    OK, done that and thanks for a sensible suggestion, I'm much happier now as the profile bit appears without the awful scroll bar, and at least for visitors things look a lot better. I still profoundly dislike the profile box that I'm presented with when logged in and have absolutely no desire to add a "cover photo", so the sooner you are able to shrink this vast empty space the better...

    I spend hours each day processing photo image files and I simply do not wish to spend more time having to sort out things that I thought were settled as far as my site's appearance is concerned. Because that is not something I do all the time, if things change I have to try to remember how to "re-customize" the site to attempt to maintain the status quo...

    Geoff
  • dberthiadberthia Registered Users Posts: 117 Major grins
    edited November 22, 2015
    Is there some way to change the font for ONLY the text displayed over the cover photo (preferably without custom CSS)?
  • tomnovytomnovy Registered Users Posts: 1,101 SmugMug Employee
    edited November 24, 2015
    dberthia wrote: »
    Is there some way to change the font for ONLY the text displayed over the cover photo (preferably without custom CSS)?

    You can change it - but only with CSS. If you let us know what exactly you are trying to change - I will then give you the CSS code.
    SmugMug Support Hero | Customizer | My SmugMug site - http://www.photom.me | Customization Portal - https://portal.photom.me
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited November 24, 2015
    dberthia wrote: »
    Is there some way to change the font for ONLY the text displayed over the cover photo (preferably without custom CSS)?

    The font on this follows your theme's font, so you can change it in your theme settings, but it will also change the font on other aspects of your site. The fonts are shared for best design consistency.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • tartan snowtartan snow Registered Users Posts: 52 Big grins
    edited November 28, 2015
    leftquark wrote: »
    We're working on a fix that will get rid of the big empty space when no cover photo is set. Your visitors, however, don't see the big empty space, and it should look almost identical to how it used to be for them. Stay tuned on how it'll look for you as the logged in owner.

    Has a fix been found for this? It looks to be a lot smaller in height now (the space) and although still not back as it was it is more bearable at least as I don't have to scroll down so far to get to where my folders are.
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited November 28, 2015
    Has a fix been found for this? It looks to be a lot smaller in height now (the space) and although still not back as it was it is more bearable at least as I don't have to scroll down so far to get to where my folders are.

    Yep -- we shrunk the height so it doesn't take over so much. It's also clear that you (our customers) have spoken and don't like how the description is hidden after 3 lines, so once the holidays are over, the Design team will take a new look at how we can better display it.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • boBBrennanboBBrennan Registered Users Posts: 8 Beginner grinner
    edited December 5, 2015
    .....I don't care for the 'profile' cover photo either and question, "Why is it even there if only you see it when you are logged in"?

    If a visitor never sees it what is a purpose for a profile cover image?

    I like my Home Page like it is and do not wish for it to change ==> http://tinyurl.com/h8ewu6q

    Why not an option to use 'cover' or not, then it would fit for any..........
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited December 7, 2015
    boBBrennan wrote: »
    .....I don't care for the 'profile' cover photo either and question, "Why is it even there if only you see it when you are logged in"?

    If a visitor never sees it what is a purpose for a profile cover image?

    I like my Home Page like it is and do not wish for it to change ==> http://tinyurl.com/h8ewu6q

    Why not an option to use 'cover' or not, then it would fit for any..........

    In the Profile Content Block settings you can set Cover Photo to OFF :) We only show you the "Set your cover photo photo" when Cover Photo is ON and you don't have one set.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • JtringJtring Registered Users Posts: 673 Major grins
    edited December 7, 2015
    leftquark wrote: »
    In the Profile Content Block settings you can set Cover Photo to OFF :) We only show you the "Set your cover photo photo" when Cover Photo is ON and you don't have one set.

    I'm lost. I don't see any such option. All I see on the basic tab are options for "Photo", "Cover Photo" (which goes to an organizer screen with the only options of selection a picture or cancelling), "My Name" and "Description". Should I be looking elsewhere?

    (I don't have a publicity visible profile block, but there is one in my unlisted test area. I've been watching this thread in case I want to reintroduce a profile block to my site somehow.)
    Jim Ringland . . . . . jtringl.smugmug.com
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited December 7, 2015
    Jtring wrote: »
    I'm lost. I don't see any such option. All I see on the basic tab are options for "Photo", "Cover Photo" (which goes to an organizer screen with the only options of selection a picture or cancelling), "My Name" and "Description". Should I be looking elsewhere?

    (I don't have a publicity visible profile block, but there is one in my unlisted test area. I've been watching this thread in case I want to reintroduce a profile block to my site somehow.)

    When you go into the Customizer (Customize -> Content and Design), you can click on the Profile CB block (click the wrench) to open its settings. Cover Photo (ON or OFF), Profile Photo (ON or OFF), Social Icons (ON or OFF) options will be there.

    The one caveat is that if you had previously set the Profile Content Block to "Use Custom Data" (i.e. don't use what you put in the "Profile") we won't show the above options. We'll show you the options to set the Custom Content Block.

    For everyone else, the option to "Use Custom Data" no longer exists. It got confusing -- it seemed like you could edit your Profile within the Content Block, but what it was really doing was turning "Custom Data" to on and breaking it away from what you entered in the Profile. From now on, your "Profile Content Block" will always pull its data from your Profile.

    Are you confused? We were too, so we tried to simplify things with this block.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • JtringJtring Registered Users Posts: 673 Major grins
    edited December 7, 2015
    leftquark wrote: »
    When you go into the Customizer (Customize -> Content and Design), you can click on the Profile CB block (click the wrench) to open its settings. Cover Photo (ON or OFF), Profile Photo (ON or OFF), Social Icons (ON or OFF) options will be there.

    The one caveat is that if you had previously set the Profile Content Block to "Use Custom Data" (i.e. don't use what you put in the "Profile") we won't show the above options. We'll show you the options to set the Custom Content Block.

    For everyone else, the option to "Use Custom Data" no longer exists. It got confusing -- it seemed like you could edit your Profile within the Content Block, but what it was really doing was turning "Custom Data" to on and breaking it away from what you entered in the Profile. From now on, your "Profile Content Block" will always pull its data from your Profile.

    Are you confused? We were too, so we tried to simplify things with this block.

    Yup, you successfully confuse me! It looks like what happened is that at sometime in the past I had used custom data, probably when I first started to experiment with the new version of the profile block. I don't think the top-level user profile ever had a cover picture.

    I realize there are competing goals at work, but I've got to agree with what PlumbLoco said 2-1/2 weeks ago: somehow it would seem like the interface should allow one to try things out, to decide not to go ahead with the feature in question, and then to be able to turn all off without impacting the mostly WYSIWYG nature of the logged-in view forever after. I rather hope the update you referred to back then will do that.
    Jim Ringland . . . . . jtringl.smugmug.com
  • boBBrennanboBBrennan Registered Users Posts: 8 Beginner grinner
    edited December 8, 2015
    I am still very confused, perhaps I am not the brightest light on the tree but somehow I manage to usually figure these things.

    Like Jim, I see only the options to set a profile and /or COVER file. If I do select a cover file it shows; when no cover file then the prompt to make one via profile.

    I do not want a cover file so, PLEASE AGAIN, how do I turn it off .... with no options in profile and no custom-data block.


    Thank you,

    Bob Brennan
    Arlington, TX USA

    bobbrennan.smugmug.com
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited December 8, 2015
    boBBrennan wrote: »
    Like Jim, I see only the options to set a profile and /or COVER file. If I do select a cover file it shows; when no cover file then the prompt to make one via profile.

    I do not want a cover file so, PLEASE AGAIN, how do I turn it off .... with no options in profile and no custom-data block.

    It looks like you had previously set your Profile Content Block to use a custom Profile and Cover Photo, so the options for turning them ON or OFF weren't displayed. I've gone ahead and deleted your Profile Content Block, then added it back in. The new options to turn Cover Photo off now appear. I've set Cover Photo to "OFF".

    To turn the Profile Photo, Cover Photo, or Social Icons ON or OFF:
    - Click on Customize > Content and Design
    - Make sure "Homepage" is selected on the sidebar
    - Click on the wrench in the "Profile Content Block". A window with options will appear

    If you'd like to set your Social Icons, please go to the User Menu (in the top right, with your Profile Photo), and choose "Edit Profile". Social Networks can be set here. If it's entered, we'll show it. If it's blank, it won't be shown.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • boBBrennanboBBrennan Registered Users Posts: 8 Beginner grinner
    edited December 8, 2015
    I posted the below B4 reading yours .... Smugmug continues to be the BEST for customer response and HELP.

    I am retired from work, 48-years IT (mainframe systems & programs written 1959-2007)... I have an idea about response and cust service.



    ok, I give up! Seems the profile edit is now showing the ON/OFF options selection.

    I will rest my case AND THANKS much.............

    bobbrennan.smugmug.com
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited December 8, 2015
    boBBrennan wrote: »
    ok, I give up! Seems the profile edit is now showing the ON/OFF options selection.

    We were in a tough place with this one. There were a number of people, probably yourself included, who were confused between the Profile Content Block and the "Edit Profile"; both let you set a cover photo, profile photo and description. If you set it in "Edit Profile" we used it all over the site. If you set it in the Profile Content Block, it became "Custom Data" and was only used in the content block. This is super confusing. There were some people, though, who took advantage of this and set Profile CB's that differed from their Profile.

    To simplify things we wanted the Profile Content Block to only use the data from your "Edit Profile." Unfortunately we couldn't just wipe away everything that people had set in the "Custom Data", whether it was by accident, or on purpose. If we had, people would have woken up and found their homepages were different than when they went to bed.

    So what we did was the following:
    - For Profile Content Blocks without custom data, they get the new options (Cover Photo ON/OFF, Profile Photo ON/OFF, etc).
    - For Profile Content Blocks WITH custom data, they get the old options: to set the custom Cover Photo, Profile Photo, description, etc. People here can delete their Content Block and add a new one back in, and it'll then revert to #1 above: the new options.

    You fell into case #2, so by deleting the old Profile CB and adding a new one, it gave the options you were hoping to have :)
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • boBBrennanboBBrennan Registered Users Posts: 8 Beginner grinner
    edited December 8, 2015
    You fell into case #2, so by deleting the old Profile CB and adding a new one, it gave the options you were hoping to have :)

    SUPER! It works and I may change my mind, for now I am keeping a COVER for a while.

    Thank you, TTYL

    Bob Brennan

    boBBrennan.smugmug.com
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