Issues with lightroom publish plugin

tsk1979 · January 6, 2016

I am trying to setup the lightroom smugmug plugin.
When I go in settings to authorize, it opens my firefox browser and adds lightroom as authorized app

This is what happens

Authorization Complete

Adobe Lightroom was added to your Authorized Applications.
You can de-authorize anytime in your Account Settings.
In 2 seconds, you'll be automatically redirected back to Adobe Lightroom's site.

After that there is no redirect whatsoever.

What next? How do I login etc., It does not go beyond this page. No redirect happens.

I tried chrome also. I am on windows 10 and my account is tanveer.smugmug.com

leftquark · January 6, 2016

Just head back to Lightroom (not the lightroom website). You should be all set and good to go, and your Lightroom Plugin should show your account.

tsk1979 · January 14, 2016

Unfortunately it does not show anything. I am confused.
After authorization, it says I will be taken to lightroom in 2 seconds, but nothing happens. Even in lightroom, it does not do anything. I am on windows 10

supertester · January 23, 2016

Same here....

tomnovy · January 25, 2016

Hi supertester and tsk1979 could you please tell me which browsers are you using and if you have any extensions installed on those browsers?

pretif · February 7, 2016

I have the same problem. I also use Windows 10 and Lightroom CC 2015. I use the latest of Chrome, but i have tried IE and Safari and Firefox and keep getting the same issue.

leftquark · February 8, 2016

When you go back to Lightroom, does it still ask you to Authorize, or does it show that it's Authorized?

This is what it looks like if it's authorized:

If it's not authorized, the "Refresh" button will instead be 2 buttons: "New to SmugMug?" and "Connect with SmugMug"

tsk1979 · February 9, 2016

pretif wrote: »

I have the same problem. I also use Windows 10 and Lightroom CC 2015. I use the latest of Chrome, but i have tried IE and Safari and Firefox and keep getting the same issue.

leftquark wrote: »

When you go back to Lightroom, does it still ask you to Authorize, or does it show that it's Authorized?

This is what it looks like if it's authorized:

If it's not authorized, the "Refresh" button will instead be 2 buttons: "New to SmugMug?" and "Connect with SmugMug"

Me too on windows 10 with lightroom CC. It does not show Authorized. I think it may be a windows 10 issue.

rainforest1155 · February 9, 2016

Hi,
Which browser do you have set up as your default browser (the one that opens the SmugMug log in when you try to authorize from Lightroom)?
Can you try setting up a different browser as your default to see if that allows you to set up the publish service?

tsk1979 · February 11, 2016

Currently its firefox. I will change it chrome and see

rnrjosh · February 15, 2016

If anyone else is still having problems authorizing the LR plugin, it may also be helpful to try this:

1) Go to File > Plugin Manager
2) Click on SmugMug, and uncheck the box "Use URL Handler for Authorization".
3) Then try authorizing one more time.

That may allow the authorization to be completed normally.

Photogrif · February 25, 2016

rnrjosh wrote: »

If anyone else is still having problems authorizing the LR plugin, it may also be helpful to try this:

1) Go to File > Plugin Manager
2) Click on SmugMug, and uncheck the box "Use URL Handler for Authorization".
3) Then try authorizing one more time.

That may allow the authorization to be completed normally.

That solved the problem for me! I had the same troubles as everyone else on this post.

Issues with lightroom publish plugin

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