Cover Picture displays blurred

i4apicturei4apicture Registered Users Posts: 5 Beginner grinner
edited November 29, 2015 in SmugMug Support
Can anyone help? I added a cover picture to my homepage, when I load it in the customization panels the picture looks very sharp but if I log out to view the page as others would see it it looks blurred as though its been upscaled from a lower resolution picture.

Thanks

Comments

  • annnna8888annnna8888 Registered Users, Super Moderators Posts: 936 SmugMug Employee
    edited November 29, 2015
    Sure, we'll be happy to take a look, we will just need a link to your site.

    Ana
    SmugMug Support Hero
    Ana
    SmugMug Support Hero Manager
    My website: anapogacar.smugmug.com
  • i4apicturei4apicture Registered Users Posts: 5 Beginner grinner
    edited November 29, 2015
    It's www.i4apicture.com

    Thanks
  • annnna8888annnna8888 Registered Users, Super Moderators Posts: 936 SmugMug Employee
    edited November 29, 2015
    Thanks for the link. It seems you limited the maximum display size to Large in the gallery in which the cover photo is located, which is indeed forcing the photo to be upsized in the profile content block. But this is easy to fix: from the gallery, click customize > gallery settings > maximum display size > change that to something bigger, for example X3Large.

    Ana
    SmugMug Support Hero
    Ana
    SmugMug Support Hero Manager
    My website: anapogacar.smugmug.com
  • i4apicturei4apicture Registered Users Posts: 5 Beginner grinner
    edited November 29, 2015
    Thanks Ana, that sorted it. It was confusing when it displayed ok in the customization panel but not in the general view.
    Alan
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