Album limit for client event favorites gallery

siddsidd Registered Users Posts: 4 Big grins
edited June 5, 2014 in SmugMug Support
I am using the event feature, and my clients select the favorites from the photos. I might have hit a limit on that - for one really large event, the client cannot select more than 1000 photos in the favorites album.

Is this a known limit? I couldn't fine any documentation. Is there any way to override this?

Comments

  • grannyrobingrannyrobin Registered Users Posts: 134 Major grins
    edited June 5, 2014
    sidd wrote: »
    I am using the event feature, and my clients select the favorites from the photos. I might have hit a limit on that - for one really large event, the client cannot select more than 1000 photos in the favorites album.

    Is this a known limit? I couldn't fine any documentation. Is there any way to override this?

    Right. The favorites galleries are virtual galleries and there's a 1,000 limit on virtual galleries.

    There's not a way to override that limit. Sorry. However, If you'll email us: help@smugmug.com, we could take a look at the event and see what further suggestions we could come up with.

    -Robin
    SmugMug Support Hero
Sign In or Register to comment.