Customer Download

ivegotyourpicture.comivegotyourpicture.com Registered Users Posts: 32 Big grins
edited October 28, 2014 in SmugMug Pro Sales Support
Hi - I have a customer that ordered a download several weeks ago, when she also ordered prints. She didn't do the download at the time. How/Where can she go back now and get the download? Thanks.

Comments

  • TheMaxxTheMaxx Registered Users Posts: 48 Big grins
    edited October 28, 2014
    Hello! The customer can visit their online order page and save the digital download. A link to the customer's order page can be found in the order confirmation email.

    Still having trouble? Please send an email to help@smugmug.com and include the order number. We will be happy to help! :)
    _Chadd
    SmugMug Support Hero

    Help Center - http://help.smugmug.com/
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