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Old Jun-16-2012, 09:24 AM
#1
DMatt is offline DMatt OP
Beginner grinner
Smugmug on Android problem
I've installed SmugMug on Android (HTC One V, ice cream sandwich). When I tried to login the keyboard shows only All Caps. Can't switch to small caps. So I can't write password. With other accounts and services I have no such problem. Any idea? Someone with similar problem?
Old Jun-16-2012, 11:03 AM
#2
TheOnlooker is offline TheOnlooker
SmugMug Support Hero
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Quote:
Originally Posted by DMatt View Post
I've installed SmugMug on Android (HTC One V, ice cream sandwich). When I tried to login the keyboard shows only All Caps. Can't switch to small caps. So I can't write password. With other accounts and services I have no such problem. Any idea? Someone with similar problem?
There should be an arrow on the left side of your keyboard that will let you switch. It would be right here:

Old Jun-16-2012, 11:09 AM
#3
DMatt is offline DMatt OP
Beginner grinner
Yes, I know that. No matter how i press shift key, all caps are large. And only in this login screen. I've changed password in Smugmug so I have all caps. But that's not real solution.
Old Jun-18-2012, 02:16 AM
#4
annnna8888 is online now annnna8888
Slovenian Support Her0
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Hi DMatt,

Can you try clicking Shift twice? On my Samsung Galaxy S it takes two clicks to switch from upper case to lower case.

Ana
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Old Jun-18-2012, 02:18 AM
#5
tomnovy is online now tomnovy
SmugMug Support Hero
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Quote:
Originally Posted by DMatt View Post
Yes, I know that. No matter how i press shift key, all caps are large. And only in this login screen. I've changed password in Smugmug so I have all caps. But that's not real solution.
Hi DMatt,

I have tested the app and the login window on my Galaxy S3 running Android OS 4.0.4 and everything works perfectly. Have you tried updating your operating system to the newest one? You can check your OS version by going to your Settings - > About device - > you will see there the Android version. At the top you will see a button - > Software Update - > please hit this button to check if there is a new version for you to download and instal.

Tom
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Old Jun-18-2012, 02:32 AM
#6
DMatt is offline DMatt OP
Beginner grinner
Android 4.0.3. Updating now.
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