FAQtoid

asamuel · Oct-12-2008, 03:59 AM #1

hi

I hope someone can help me out. Just ordered a backup and accidently went through the billing and shipping address with the wrong post code (zipcode). Englaze has verified the transaction with this wrong iniformation which is wierd but can work out fine if I can just change the shipping postcode before it gets sent out.

can anyone it the team do this for me?

All the Best
Sam

docwalker · Oct-12-2008, 05:21 AM #2

Sam, Please send me the order details at the help desk. I will forward your email to the Englaze folks and try to get it corrected for you before it ships.

I need as much detail as possible including your order number and the address with the corrected zip.

--Doc

asamuel · Oct-12-2008, 10:36 AM #3

Dear Doc, Just to keep you in the loop. many thanks for passing on the issue to englaze who contacted me personally. Ive made the changes required. Sorry for the inconvenience.

All the Best
Sam

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

FAQtoid

Dgrin Challenges

Need some help with Accessories?

Tutorials

The Hot Seat

Africa!

SmugMug How To:

SmugMug News:

SmugMug Status

Oct-12-2008, 03:59 AM #1
asamuel ^OP sleazy grins Join Date: Mar 2006 Location: Beijing Posts: 449	englaze backup : I put the wrong post code hi I hope someone can help me out. Just ordered a backup and accidently went through the billing and shipping address with the wrong post code (zipcode). Englaze has verified the transaction with this wrong iniformation which is wierd but can work out fine if I can just change the shipping postcode before it gets sent out. can anyone it the team do this for me? All the Best Sam __________________ [FONT=Fixedsys]where's the cheese at?[/FONT] http://www.samuelbedford.com

Oct-12-2008, 05:21 AM #2
docwalker SmugMug Hero Join Date: Sep 2005 Location: Virginia Posts: 2,351	Sam, Please send me the order details at the help desk. I will forward your email to the Englaze folks and try to get it corrected for you before it ships. I need as much detail as possible including your order number and the address with the corrected zip. --Doc __________________ If you need more help email us on the help desk here: http://help.smugmug.com Please do not PM me about help issues. About.me

Oct-12-2008, 10:36 AM #3
asamuel ^OP sleazy grins Join Date: Mar 2006 Location: Beijing Posts: 449	Dear Doc, Just to keep you in the loop. many thanks for passing on the issue to englaze who contacted me personally. Ive made the changes required. Sorry for the inconvenience. All the Best Sam __________________ [FONT=Fixedsys]where's the cheese at?[/FONT] http://www.samuelbedford.com


Tell The World!

Tweet