FAQtoid

Andy · Mar-28-2009, 06:50 PM #1

Something not right? Let us know about it. More details are always better than less.

Give us your site name
Describe the problem
List the steps to replicate and recreate the problem
Provide links to your galleries, photos, etc so we can look
Let us know your system, and browser and version (e.g., Firefox 3, on Windows

If it's a validated bug, we'll validate on our system, we'll log it for our engineers and let you know.

If it's something unique to your site, or your setup, we'll let you know and then move your post to the proper forum.

docwalker · Aug-26-2009, 07:44 PM #2

Also, this forum is not for Feature requests. Please add those to the Feature Request list here: http://smugmug.uservoice.com

Please, if you are in doubt email the help desk first. The heroes will work with you. But, do not post here AND email too. It causes double work for the heroes.

Andy · Mar-12-2011, 04:40 PM #3

Quote:

Originally Posted by davemj98

davidsdigitalphotography.com
smugwallet for my iPhone does not work
317 410 7661

Hi, you might try posting in this thread so the developer will see it thanks!

http://www.dgrin.com/showthread.php?t=129229&page=6

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

FAQtoid

Dgrin Challenges

Need some help with Accessories?

Tutorials

The Hot Seat

Africa!

SmugMug How To:

SmugMug News:

SmugMug Status

Mar-28-2009, 06:50 PM #1
Andy ^OP panasonikon Join Date: Dec 2003 Location: New York Posts: 59,976	How to File a Bug Report Something not right? Let us know about it. More details are always better than less. Give us your site name Describe the problem List the steps to replicate and recreate the problem Provide links to your galleries, photos, etc so we can look Let us know your system, and browser and version (e.g., Firefox 3, on Windows If it's a validated bug, we'll validate on our system, we'll log it for our engineers and let you know. If it's something unique to your site, or your setup, we'll let you know and then move your post to the proper forum. __________________ Andy Moon River Photography • Workshops • Google+ • Facebook • Twitter

Aug-26-2009, 07:44 PM #2
docwalker SmugMug Hero Join Date: Sep 2005 Location: Virginia Posts: 2,352	Also, this forum is not for Feature requests. Please add those to the Feature Request list here: http://smugmug.uservoice.com Please, if you are in doubt email the help desk first. The heroes will work with you. But, do not post here AND email too. It causes double work for the heroes. __________________ If you need more help email us on the help desk here: http://help.smugmug.com Please do not PM me about help issues. About.me Last edited by docwalker; Jan-18-2010 at 03:38 AM.


Tell The World!

Tweet