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#1
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Beginner grinner
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Guys,
I'm posting this because I didn't see it in the first couple of pages of bugs. The gallery or totals stats are not working.
Also the radio buttons that allowing the parsing of photos and videos is broken. Can you advise when this will be fixed Thanks Kerry |
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#2
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panasonikon
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we've fixed some stuff tonight - and all should be well within a day or so on your site, thanks for your patience.
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#3
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Beginner grinner
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Thamks Andy!
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#4
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Keep Thou my Feet
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My stats still don't show correctly at all. Just looked at galleries I know have been viewed recently, and there's no Gallery Trends, no Gallery Details, and no Photo Trends at all, even after it's no longer loading (says "Done" at the bottom... just no gallery data at all; only the site-wide data. )
__________________
Anna Lisa Yoder's Images - http://winsomeworks.com or http://annalisa.smugmug.com Scribbles at: http://winsomeworks.blogspot.com ... Handmade Photo Notecards http://winsomeworks.etsy.com My Folk Music Group (some free mp3s!) http://daybreakfolk.com |
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#5
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Mike at ViperPhotos
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Same here. When I go to the statistics page and click the 'TODAY' link. The screen does not change. If I click the POPULARITY tab the screen below goes blank and no stats appear.
ViperPhotos |
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#6
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SmugMug Hero
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Sorry for the trouble. We did have a temporary issue with the stats earlier that should now be fixed. Let us know if you still have trouble.
__________________
If you need more help email us on the help desk here: http://help.smugmug.com Please do not PM me about help issues. About.me |
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#7
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Beginner grinner
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my stats work very seldom. if i choose popularity the screen quickly says laoding...but no change. Every once on a while the stats work fine. I can usually go to a gallery and look at it's stats just fine. But I'd like to compare gallery traffic by looking at all galleries at one time. Hopefully the Doc can help me out too.
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#8
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SmugMug Hero
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I wish that I could "fix" it. But I am not a programmer. I document and report the bugs to the programmers so that they can fix them. I do know that we are working on some issues with the stats. Hopefully we can get this fixed soon.
__________________
If you need more help email us on the help desk here: http://help.smugmug.com Please do not PM me about help issues. About.me |
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