FAQtoid

Damon016 · Jun-03-2011, 06:09 PM #1

I guess I am the only one that finds it wrong that they hold on to our money for so long. Holding on to it to collect interest (or tell us it's just for administrative) purposes

when other sites (ie. fotki - pay within 3 to 4 days of your request to your pay pal account).

How about an option to pay us within 3 days of our request? Or automated to where it does it weekly if we would like OUR MONEY. It's our money we should be able to get it.

Im sure there will be a plethora of excuses so ill sit back and see if there is something I haven't seen or thought of yet.

Andy · Jun-03-2011, 06:12 PM #2

There's no plethora of any sort of excuses. We pay 1x a month, by ACH. We have your back, when it comes to returns, so we need to have a mechanism in place to cover this eventuality with all of our pros.

Damon016 · Jun-03-2011, 06:16 PM #3

Then you make an agreement to remove funds or HOLD x amount of funds until the account is closed. You can base this on the amount of photos sold on a monthly basis. 1 month is excessive.

Andy · Jun-03-2011, 06:18 PM #4

Thanks for the great feedback! We're not changing things right now, but thanks for voicing your concerns, it's reallly important for us to hear.

Damon016 · Jun-03-2011, 06:33 PM #5

Quote:

Originally Posted by Andy

Thanks for the great feedback! We're not changing things right now, but thanks for voicing your concerns, it's reallly important for us to hear.

LOL... right...

Damon016 · Jun-05-2011, 06:05 PM #6

And yet.......... still no money... have to love it....

Andy · Jun-05-2011, 06:16 PM #7

Quote:

Originally Posted by Damon016

And yet.......... still no money... have to love it....

Damon, you're set to receive an ACH payment, along with all of our other pros, on the 8th of this month - we'll fund $millions to do this, on the 7th, and the payment will be in your bank account on Wednesday. http://smugmug.com/help/reporting

Damon016 · Jun-05-2011, 06:21 PM #8

Ah a date... cool........ thanks! ;)

Andy · Jun-05-2011, 06:24 PM #9

Quote:

Originally Posted by Damon016

Ah a date... cool........ thanks! ;)

Damon, we've always had the same payment date - published on that help page for years.... I'm glad you got the info!

Damon016 · Jun-05-2011, 07:07 PM #10

Well considering that everything on here as scattered all over the place... things aren't always that easy to find even if you're good at searching. As well if you don't know it's there you don't know what to search. Of course the user should have the option to get funded whenever the case.. but yeah.. gone over that lost cause already. :)

davidmedina · Sep-25-2011, 10:52 PM #11

Damon, if you are so unhappy... hey, they are options out there. Why waste your time, effort and money here, if this is so bad? I just do not understand.

And ny the way, every other solution you get paid once a month... So, what is the issue again?


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Jun-03-2011, 06:09 PM #1
Damon016 ^OP Major grins Join Date: Oct 2010 Location: Orlando Posts: 124	Payments? As if it's not bad enough it's only once a month, when is it this month? I guess I am the only one that finds it wrong that they hold on to our money for so long. Holding on to it to collect interest (or tell us it's just for administrative) purposes when other sites (ie. fotki - pay within 3 to 4 days of your request to your pay pal account). How about an option to pay us within 3 days of our request? Or automated to where it does it weekly if we would like OUR MONEY. It's our money we should be able to get it. Im sure there will be a plethora of excuses so ill sit back and see if there is something I haven't seen or thought of yet.

Jun-03-2011, 06:12 PM #2
Andy panasonikon Join Date: Dec 2003 Location: New York Posts: 59,972	There's no plethora of any sort of excuses. We pay 1x a month, by ACH. We have your back, when it comes to returns, so we need to have a mechanism in place to cover this eventuality with all of our pros. __________________ Andy Moon River Photography • Workshops • Google+ • Facebook • Twitter

Jun-03-2011, 06:16 PM #3
Damon016 ^OP Major grins Join Date: Oct 2010 Location: Orlando Posts: 124	Then you make an agreement to remove funds or HOLD x amount of funds until the account is closed. You can base this on the amount of photos sold on a monthly basis. 1 month is excessive.

Jun-03-2011, 06:18 PM #4
Andy panasonikon Join Date: Dec 2003 Location: New York Posts: 59,972	Thanks for the great feedback! We're not changing things right now, but thanks for voicing your concerns, it's reallly important for us to hear. __________________ Andy Moon River Photography • Workshops • Google+ • Facebook • Twitter

Jun-05-2011, 06:05 PM #6
Damon016 ^OP Major grins Join Date: Oct 2010 Location: Orlando Posts: 124	And yet.......... still no money... have to love it....

Jun-05-2011, 06:21 PM #8
Damon016 ^OP Major grins Join Date: Oct 2010 Location: Orlando Posts: 124	Ah a date... cool........ thanks! ;)

Jun-05-2011, 07:07 PM #10
Damon016 ^OP Major grins Join Date: Oct 2010 Location: Orlando Posts: 124	Well considering that everything on here as scattered all over the place... things aren't always that easy to find even if you're good at searching. As well if you don't know it's there you don't know what to search. Of course the user should have the option to get funded whenever the case.. but yeah.. gone over that lost cause already. :)

Sep-25-2011, 10:52 PM #11
davidmedina Beginner grinner Join Date: Sep 2011 Location: Puerto Rico Posts: 7	Damon, if you are so unhappy... hey, they are options out there. Why waste your time, effort and money here, if this is so bad? I just do not understand. And ny the way, every other solution you get paid once a month... So, what is the issue again?


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