Caption in Collage Landscape doesn't match caption in Lightbox

beardedgit · September 2, 2013

Italics set in "Edit photo info" show as italics in Lightbox but not in Collage Landscape.

See this pic: http://beardedgit.smugmug.com/Fellwalking/Day-Walks/YHA-Keswick-Jan-2013/i-PdCQNv2/A

Screenshots:

FWIW: XP SP3, Firefox 23.0.1

beardedgit · September 2, 2013

Further testing indicates that the italics also don't show in Collage Portrait and Thumbnail style galleries. They do show in SmugMug style, default style and Journal galleries.

Allen · September 2, 2013

Have you tried a span?
et al

beardedgit · September 2, 2013

Allen wrote: »

Have you tried a span?
<span style="font-style:italic">et al</span>

Not yet.
Tomorrow, maybe.

beardedgit · September 3, 2013

Allen wrote: »

Have you tried a span?
<span style="font-style:italic">et al</span>

Found time to try that.
Makes no difference. The span works in Lightbox but not in Collage Landscape.
Here's where I've tried it: http://beardedgit.smugmug.com/Fellwalking/Day-Walks/YHA-Eskdale/i-DhkRwxF/A
Thanks for the suggestion <img src="https://us.v-cdn.net/6029383/emoji/thumb.gif" border="0" alt="" >

GRBlizz · September 3, 2013

In my experience, html doesn't work in captions on the collage settings. I often use links in my captions (to More from this Event), and they do not work on the gallery page, just in Lightbox.

I think SM has some work to do on the flexibility of the collage layouts, especially since they have come out of the gate as a widely popular style.

beardedgit · December 12, 2013

Has there been any progress towards fixing this bug?
It's not even on the "Active Bug" list.

beardedgit · December 16, 2013

Incoming email from Hero HQ:

I'm going to escalate this ticket and assign this to the technical department for further investigation. We'll reply back to this ticket directly with more information as soon as possible. Just as a note, in some cases current issues that are escalated can take a bit more time to resolve. Apologies for any inconvenience and thanks for your patience while we work on this for you. Please standby.

This is Case #: 605564

beardedgit · January 3, 2014

Still no word about this, and it's still not on the "Active Bug" list.

This is preventing the proper display of binomial nomenclature in captions.

Example: http://beardedgit.smugmug.com/Everything-else/In-the-garden/Butterflies-2010

Extract from Wikipedia:

Writing binomial names

By tradition, the binomial names of species are usually typeset in italics; for example, Homo sapiens. Generally, the binomial should be printed in a font different from that used in the normal text; for example, "Several more Homo sapiens fossils were discovered."

Luc De Jaeger · January 4, 2014

beardedgit wrote: »

Still no word about this, and it's still not on the "Active Bug" list.

And it's so obvious for anyone to see it's (still) not working at all.

Hope they can and will fix these annoying bugs asap.

Luc

beardedgit · January 5, 2014

Just emailed helpdesk again for an update and the auto-response assigned a different Case #: 618803

So now there are 2 case numbers associated with this bug

mbonocore · January 5, 2014

Hi Bearded,

This isn't a bug. The formatting wasn't ever being displayed on the Collage galleries. I have submitted this as a feature request and will keep you posted as updates become available.

Michael

beardedgit · January 5, 2014

mbonocore wrote: »

Hi Bearded,

This isn't a bug....

Call it whatever you like, Michael, it still displays the caption correctly in some gallery formats but incorrectly in others.

I'll cut you a deal... you lot fix it and I'll stop going on about it. Then it won't matter what you call it.

mbonocore · January 5, 2014

beardedgit wrote: »

Call it whatever you like, Michael, it still displays the caption correctly in some gallery formats but incorrectly in others.

I'll cut you a deal... you lot fix it and I'll stop going on about it. Then it won't matter what you call it.

Ha, I wish it was that easy

This has been passed on, and I will keep you posted on progress as I get it.

pilotdave · January 5, 2014

mbonocore wrote: »

I will keep you posted on progress as I get it.

Does smugmug officially think people still believe that?

Dave

beardedgit · January 12, 2014

mbonocore wrote: »

Ha, I wish it was that easy

So, tell us, honestly, why it isn't that easy?

beardedgit · January 28, 2014

No news, no fix, no further response from Helpdesk despite the escalation to the technical department.

:pissed

Caption in Collage Landscape doesn't match caption in Lightbox

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