Originally Posted by kolshots is there a way we can offer a discount to people wow by so much and also is there a way we can do packages like 5x7 and wallets and 8x10 thank you heidi

Hi Heidi, working on those - we don't have 'em yet. Be sure and subscribe to the RSS feed to our Release Notes: http://blogs.smugmug.com/release-notes/
so you don't miss any new announcements by us!

Originally Posted by Andy Here's where our Pros can get down and dirty with questions, discussion, comments on: Selling on SmugMug Custom Pro Pricing CNAME - Using Your Own Domain Printing Digital Downloads Watermarking Image Protection Proof Delayed Shipping Backprinting Sales reporting, payment and more! Keep in mind that we'll still use the other forums here on Dgrin for all sorts of stuff that relates to pros, too, namely: SmugMug Support where you'll find all general support SmugMug Customization for all your customizing needs Mind Your Own Business for the business of pro photography Anything we can do to help you further your sales efforts, this is the place to ask!

Hi Andy,

I don't know if this is the right place to ask this, but it's worth a shot.

I just now realized that my clients cannot order their own photo cards. Is this true? Is there anyway they can?? Or can only I, the Pro User??

Will this ever be an option for the future? It would be a great one!!!!!!

Thanks!
kellee
www.kelleejeandesigns.smugmug.com

Originally Posted by kolshots is there a way we can offer a discount to people wow by so much and also is there a way we can do packages like 5x7 and wallets and 8x10 thank you heidi

Hi Heidi

I actually had the same question. I thought it would be cool to set my prices a tiny bit higher than normal, then be able to offer my clients a "discount code". This would be a great thing!

I also would love to see packages.

I am also extremely bummed that my clients cannot order their own photo cards!

Heidi, who do you order prints like packages and such now through? I am trying to decide if I should stick with smugmug or use a different lab..... such a tough decision.

Would love to hear comments!

kellee
www.kelleejeandesigns.smugmug.com

Originally Posted by kelleejeandesigns Hi Andy, I don't know if this is the right place to ask this, but it's worth a shot. I just now realized that my clients cannot order their own photo cards. Is this true? Is there anyway they can?? Or can only I, the Pro User?? Will this ever be an option for the future? It would be a great one!!!!!! Thanks! kellee www.kelleejeandesigns.smugmug.com

I just did some further research, and it looks like my client CAN order photo cards ONLY if the image size is large enough. When I exported the image I made sure it was the amount of pixels suggested, but it is still saying that it is not large enough.

What can I do to make sure my image is large enough to be made into a photo card??

Thank you
kellee
www.kelleejeandesigns.smugmug.com

Hello,

I was wondering if we can do packages and customize them. If so, is there a tutorial on it.

Thanks
bmg

Originally Posted by bmg Hello, I was wondering if we can do packages and customize them. If so, is there a tutorial on it. Thanks bmg

Not yet but soon - we're actively working on them right now http://www.dgrin.com/showthread.php?t=120058

Andy,

I just tried to put the address: http://blogs.smugmug.com/release-notes/ into the RSS Feed Reader in Windows Live Mail and I got the error message: http://blogs.smugmug.com/release-notes/ is not a valid RSS Feed

Any suggestions?

Originally Posted by takeflightphoto Andy, I just tried to put the address: http://blogs.smugmug.com/release-notes/ into the RSS Feed Reader in Windows Live Mail and I got the error message: http://blogs.smugmug.com/release-notes/ is not a valid RSS Feed Any suggestions?

Yup. Bottom of page is the rss link. Looks like this:

feed://http:blogs.smugmug.com/release-notes/feed/

Originally Posted by Andy Yup. Bottom of page is the rss link. Looks like this: feed://http//blogs.smugmug.com/release-notes/feed/

AHA! thanks, Andy.


PS...it needs a : after the http to work.

Im attempting to set up a gallery of several of my albums, the only thing that I have come up with inside the gallery that I have made is the names of the albums very small on the side of the page. I have been attempting to make a page that shows the different albums with say a sample photo in the album. Can you please help or provide me direction. The page is http://davegamblephotography.com/Pho...11259216_3X4ZS

Thank you

Dave

Originally Posted by dtg56 Im attempting to set up a gallery of several of my albums, the only thing that I have come up with inside the gallery that I have made is the names of the albums very small on the side of the page. I have been attempting to make a page that shows the different albums with say a sample photo in the album. Can you please help or provide me direction. The page is http://davegamblephotography.com/Pho...11259216_3X4ZS Thank you Dave

Did you see the response here? Please don't post twice, especially in two different forums.
http://www.dgrin.com/showthread.php?...09#post1344009

Originally Posted by Andy Here's where our Pros can get down and dirty with questions, discussion, comments on: Backprinting

When using the template variables in the backprinting options, do we have the option to print the year only, not the whole date and time?

I would like to be able to use the year the photo was taken only.

Example with the template:
(c) SMUGDATETAKEN = (c) 04/17/2010 12:34:56 {current}
(c) SMUGYEARTAKEN = (c) 2010 {proposed}

Doug

Originally Posted by ChibiPhotography When using the template variables in the backprinting options, do we have the option to print the year only, not the whole date and time? I would like to be able to use the year the photo was taken only. Example with the template: (c) SMUGDATETAKEN = (c) 04/17/2010 12:34:56 {current} (c) SMUGYEARTAKEN = (c) 2010 {proposed} Doug

Thanks for posting such a great, detailed feature request. If you don't mind, we'd love it if you would put your feature requests here: http://smugmug.uservoice.com

Thanks!

The Smug Mug ordering process is too complicated for my uninitiated computer and internet photography customers. I will lose customers because they are intimidated by the ordering process and the fact that Smug Mug Customer Service will not accept telephone calls from my customer who needs to have their hand held and be talked through the ordering process.

Originally Posted by billjef The Smug Mug ordering process is too complicated for my uninitiated computer and internet photography customers. I will lose customers because they are intimidated by the ordering process and the fact that Smug Mug Customer Service will not accept telephone calls from my customer who needs to have their hand held and be talked through the ordering process.

Hi, thanks for the feedback. I'm sorry that you've had this issue! We're doing millions of orders, so many are getting through. Exactly what are your customers telling you? We'd love to know more. Can you please write our Support Heroes ATTN: Andy and give some more details? Thanks!

The MAJOR thing I see is that crazy +/- in the Qty. I've had to mention
to EVERYONE I've help order to click in there. Why not just a simple blank box
to enter a number like everywhere else on the net.

Originally Posted by Allen The MAJOR thing I see is that crazy +/- in the Qty. I've had to mention to EVERYONE I've help order to click in there. Why not just a simple blank box to enter a number like everywhere else on the net.

Thanks for the feedback, Al. You can also just enter a number if you like...

I think it would be awesome to have a tool that tells you if your are within the average range for print prices within our area. This way we know if $10.79 for an 8×10 is about the average for all users in that geographical location or if its way over or way under the average.

what you think?