Shopping cart issues

Pamela · May 8, 2009

What Im trying to do is, select all photos from a particular gallery,and have
a 4X6 lustre printed. I use the select all, then have the product I want selected,
then I click , add photo to cart.
This is taking forever, and after waiting so long I give up.
I don't know what the issue is. I have been trying to get it to work
since yesterday.
I have tried with both safari and firefox

Help, I need to get these ordered.

Andy · May 8, 2009

Pamela wrote:

What Im trying to do is, select all photos from a particular gallery,and have
a 4X6 lustre printed. I use the select all, then have the product I want selected,
then I click , add photo to cart.
This is taking forever, and after waiting so long I give up.
I don't know what the issue is. I have been trying to get it to work
since yesterday.
I have tried with both safari and firefox

Help, I need to get these ordered.

Pamela, which gallery, specifically?

Pamela · May 8, 2009

Hi Andy
So far
The wedding galleries, the one particular is

www.exposed-images.smugmug.com/gallery/8128850_7pSjF

even though Im trying others in my Engagement Gallery and they all are very slow. It took more than fifteen minutes for a gallery of 46 photos to process.

Also, Im trying this on other computers, no help.

Thanks

Andy · May 8, 2009

I think it's a bug here, we'll sort this asap. Stay tuned.

bch2300 · May 8, 2009

Andy wrote:

I think it's a bug here, we'll sort this asap. Stay tuned.

same issue for me... seems to work fine when adding small quantities (less than 20) and when the cart is empty. if i have more than 50 in the cart, or try to add more than 20 or so, it takes forever...

Pamela · May 8, 2009

Andy

How's the progress coming along? Any idea when this issue
will be resolved?

Thanks

Andy · May 8, 2009

Pamela wrote:

Andy

How's the progress coming along? Any idea when this issue
will be resolved?

Thanks

Empty your cart, add all the photos, they'll actually get there, the bug is we're not showing you the progress

It's fixed internally.

Pamela · May 8, 2009

Thank you to everyone . I will try it again.

Pamela · May 8, 2009

Andy

Sorry, but Im only getting 75 of the 275 images processing into the shopping cart.

Shutterbug-NOLES · May 9, 2009

I've been having the same problem since Thursday and still can't get 3 full galleries ordered (a total of 200+ photos) and a few single prints from other galleries. I'll have to pay the rush shipping charge to get them here in time for my client (if it gets fixed soon).

:

Some photos were added twice to the cart (and no, I did not add them twice).

And I did notice that the progress window was not working. Today I left the progress window open for over 5 hours and it only loaded 25 of 108 photos from one gallery...and dumped those photos twice in the shopping cart.

The time I have spent trying to place this order has eaten up my profits. :bash

Mitchell · May 9, 2009

Same problem here. Only the first 26 photos of a larger gallery are loading despite waiting.

Royal pain.:cry

Andy · May 9, 2009

Guys we'll get this fixed, I'm really sorry it's broken this way. Stay tuned.

Pamela · May 9, 2009

Ok Andy

In case anyone needs to order many images from a gallery,
you can put each one at a time into the shopping cart.
I know it's alot of work and time.
I had to go that route, I couldn't wait any longer.

Andy · May 9, 2009

This is fixed on the live site, sorry for the hassle folks.

Shutterbug-NOLES · May 10, 2009

Andy wrote:

This is fixed on the live site, sorry for the hassle folks.

Thanks Andy.

Shopping cart issues

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