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Smugmug Slow?

chakraschakras Registered Users Posts: 18 Big grins
edited August 30, 2009 in SmugMug Support
Is it just me - or is Smugmug acting slow today? I was uploading some stuff to Smugmug after a long time - the upload was fine - but when I go to the gallery some of the thumbnails never show up. Also, gallery thumbnails show only the text (description) - no thumbnails. Not all the time - but at least 70% of the time I tried today. Is it my net betraying me - someone else having this problem? :dunno
Suvendra
http://chakras.smugmug.com/


The world is going to pieces and people like Adams and Weston are photographing rocks! - Henri Cartier-Bresson

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 30, 2009
    chakras wrote:
    Is it just me - or is Smugmug acting slow today? I was uploading some stuff to Smugmug after a long time - the upload was fine - but when I go to the gallery some of the thumbnails never show up. Also, gallery thumbnails show only the text (description) - no thumbnails. Not all the time - but at least 70% of the time I tried today. Is it my net betraying me - someone else having this problem? ne_nau.gif
    What happens if you clear your browser cache?

    Can you run a traceroute from you to us? Holler for instructions.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    chakraschakras Registered Users Posts: 18 Big grins
    edited August 30, 2009
    Andy wrote:
    What happens if you clear your browser cache?

    Can you run a traceroute from you to us? Holler for instructions.

    1 24 ms 1 ms 1 ms home
    2 12 ms 11 ms 13 ms ***.mem.bellsouth.net [74.226.***]
    3 20 ms 19 ms 19 ms 70.159.***
    4 12 ms 13 ms 13 ms 70.159.***
    5 19 ms 19 ms 19 ms ***.bellsouth.net [70.159.***]
    6 18 ms 19 ms 19 ms ***.bellsouth.net [205.152.***]
    7 20 ms 19 ms 19 ms ***.bellsouth.net [65.83.***]
    8 18 ms 19 ms 19 ms 65.83.***
    9 18 ms 18 ms 19 ms 65.83.***
    10 28 ms 26 ms 27 ms ***.att.net [12.123.***]
    11 26 ms 27 ms 27 ms ***.att.net [12.122.***]
    12 28 ms 26 ms 25 ms ***.att.net [12.122.***]
    13 26 ms 27 ms 27 ms 12.87.***
    14 41 ms 42 ms 51 ms ***.llnw.net [69.28.***]
    15 83 ms 74 ms 76 ms ***.llnw.net [69.28.***]
    16 75 ms 76 ms 76 ms ***.llnw.net [69.28.***]
    17 84 ms 86 ms 88 ms ***.llnw.net [69.28.***]
    18 86 ms 90 ms 90 ms smugmug.***.sjc.llnw.net [208.111.***]
    19 86 ms 86 ms 86 ms www.smugmug.com [208.79.***]
    Suvendra
    http://chakras.smugmug.com/


    The world is going to pieces and people like Adams and Weston are photographing rocks!     - Henri Cartier-Bresson
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 30, 2009
    chakras wrote:
    1

    That looks ok. Are things still slow for you? If so, write our Support Heroes and we'll do some further testing, thanks.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    chakraschakras Registered Users Posts: 18 Big grins
    edited August 30, 2009
    above tracert is for smugmug.com - for chakras.smugmug.com it's even less:


    1 2 ms 1 ms 1 ms
    2 13 ms 13 ms 13 ms
    3 20 ms 19 ms 20 ms
    4 13 ms 13 ms 13 ms
    5 19 ms 18 ms 19 ms
    6 20 ms 19 ms 19 ms

    7 19 ms 19 ms 19 ms
    8 18 ms 31 ms 19 ms
    9 19 ms 19 ms 19 ms
    10 27 ms 26 ms 27 ms
    11 27 ms 26 ms 26 ms
    12 26 ms 27 ms 26 ms
    13 27 ms 27 ms 27 ms
    14 26 ms 27 ms 27 ms
    Suvendra
    http://chakras.smugmug.com/


    The world is going to pieces and people like Adams and Weston are photographing rocks!     - Henri Cartier-Bresson
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    chakraschakras Registered Users Posts: 18 Big grins
    edited August 30, 2009
    seems to be working fine now...
    Suvendra
    http://chakras.smugmug.com/


    The world is going to pieces and people like Adams and Weston are photographing rocks!     - Henri Cartier-Bresson
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    HoyBoyHoyBoy Registered Users Posts: 135 Major grins
    edited August 30, 2009
    It was painfully slow a couple of hours ago but seems to be fine now.
    My SmugMug Site :photo
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