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Portfolios (galleries) will not open

MalteseParrotMalteseParrot Registered Users Posts: 20 Big grins
edited December 2, 2009 in Bug Reporting
Andy wrote:
Something not right? Let us know about it. More details are always better than less.
  • Give us your site name: Memories Alive Photography
  • Describe the problem: NONE of my portfolios will open. The page turns then just flash, flash, flash-then a white IE screen that says "done"
  • List the steps to replicate and recreate the problem: Just go there
  • [url]www.http://trishbrownphotos.com/[/url] No Album will open!!!
  • Let us know your system, and browser and version Firefox 3, on Windows & IE 7 I have a Dell Computer that works fine anywhere else and cookies are enabled. I can get to the TOOLS section and other administrative areas.
I have a job depending on a hiring manager seeing my site! Please help ASAP!!

Thanks,
Trish (MalteseParrot)

If it's a validated bug, we'll validate on our system, we'll log it for our engineers and let you know.

If it's something unique to your site, or your setup, we'll let you know and then move your post to the proper forum.
  • Give us your site name: Memories Alive Photography
  • Describe the problem: NONE of my portfolios will open. The page turns then just flash, flash, flash-then a white IE screen that says "done"
  • List the steps to replicate and recreate the problem: Just go there
  • [url]www.http://trishbrownphotos.com/[/url] No Album will open!!!
  • Let us know your system, and browser and version Firefox 3, on Windows & IE 7 I have a Dell Computer that works fine anywhere else and cookies are enabled. I can get to the TOOLS section and other administrative areas.
I have a job depending on a hiring manager seeing my site! Please help ASAP!!

Thanks,
Trish (MalteseParrot)
:rofl ~Trish B~

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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited December 2, 2009
    • Give us your site name: Memories Alive Photography
    • Describe the problem: NONE of my portfolios will open. The page turns then just flash, flash, flash-then a white IE screen that says "done"
    • List the steps to replicate and recreate the problem: Just go there
    • www.http://trishbrownphotos.com/ No Album will open!!!
    • Let us know your system, and browser and version Firefox 3, on Windows & IE 7 I have a Dell Computer that works fine anywhere else and cookies are enabled. I can get to the TOOLS section and other administrative areas.
    I have a job depending on a hiring manager seeing my site! Please help ASAP!!

    Thanks,
    Trish (MalteseParrot)
    You galleries open ok here with IE8 and Firefox so it must me something
    with just your pc. Check and see if you have the latest java installed.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 2, 2009
    http://trishbrown.smugmug.com/
    works just fine.

    www.trishbrownphotos.com is your domain - you must properly CNAME it to have it working with SmugMug :) Here's how:

    http://www.smugmug.com/help/professional-accounts


    Holler with questions and we'll help!
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