Comments in a Private Gallery

mrquick · February 1, 2010

I have a private gallery where I want the subjects to approve the photos they like by adding a comment.

For some reason whenever someone tries it says that its "submitting comment" but never finishes the process.

My other galleries that aren't private allow comments as normal.

Do you have any suggestions?

Edit:
Its password protected. Not unlisted.

Andy · February 1, 2010

mrquick wrote:

I have a private gallery where I want the subjects to approve the photos they like by adding a comment.

For some reason whenever someone tries it says that its "submitting comment" but never finishes the process.

My other galleries that aren't private allow comments as normal.

Do you have any suggestions?

Please
write our Support Heroes with a link to the gallery. Thanks.

mrquick · February 1, 2010

Andy wrote:

Please
write our Support Heroes with a link to the gallery. Thanks.

Thanks, I already did that and have been waiting an hour or so.
Thought I would try to get some help here a little quicker since I have people waiting to approve photos by comments.

Andy · February 1, 2010

57 minutes

I asked a hero to answer you right away.

mrquick · February 1, 2010

Andy wrote:

57 minutes
I asked a hero to answer you right away.

Great! Thanks for your help!

docwalker · February 7, 2010

Just a follow up, I tested and was able to replicate. It is a bug and I have reported it to the programmers.

smcartwork · February 8, 2010

docwalker wrote:

Just a follow up, I tested and was able to replicate. It is a bug and I have reported it to the programmers.

I am having the same problem and emailed support-- if you could help me as well I'd appreciate it--thanks!!!