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Problem with "Show thumbnails in a single page" on mobile devices

NicciNicci Registered Users Posts: 436 Major grins
edited April 17, 2010 in Bug Reporting
  • http://photos.humansafterall.com/
  • When I use the "Gallery Style" "Thumbnails" with "Pagination" set to "Show thumbnails in a single page", the thumbnails are not visible on two mobile devices I tested on. The HTC hero (Android) and an iPod touch which functions the same as an iPhone. It displays text saying it is loading 'X' amount of thumbnails, but the thumbnails never load. If I switch pagination to "show many pages of thumbnails" the issue is resolved. However, visually I much prefer that anyone viewing from their computer see a page of thumbnails all on the same page by default. Is there a way to fix this bug so I can use the pagination I prefer while not totally handicapping those viewing from a mobile device?
  • This is the current gallery I have set like this where the problem occurred. http://photos.humansafterall.com/Nightlife/Humans-After-All-Slideshow/11593044_dHaEX#816970836_Yvhem
  • Problem on mobile devices HTC Hero (Android phone, pre-installed web browser) and iPod Touch/Safari browser.

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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 6, 2010
    Hi, I will look into it. I am not aware of any issues. But we will certainly check. --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 6, 2010
    Nicole,

    I was able to verify. It is a bug and our programmers are working on it. This may take some time so you may want to set the gallery to a different view for now.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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    NicciNicci Registered Users Posts: 436 Major grins
    edited April 13, 2010
    docwalker wrote:
    Nicole,

    I was able to verify. It is a bug and our programmers are working on it. This may take some time so you may want to set the gallery to a different view for now.

    --Doc

    This is the gallery style I prefer for most of my galleries and one of the reasons I signed up on SmugMug.

    Do you have any idea of a time frame for it to be corrected? (a week, a month?)
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 13, 2010
    Tecnicole wrote:
    This is the gallery style I prefer for most of my galleries and one of the reasons I signed up on SmugMug.

    Do you have any idea of a time frame for it to be corrected? (a week, a month?)
    Fix should go out in this week's release.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    {JT}{JT} Registered Users Posts: 1,016 Major grins
    edited April 17, 2010
    Andy wrote:
    Fix should go out in this week's release.


    The fix is live, along with some improvements to the mobile site.
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