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Can't create quick setting

eoren1eoren1 Registered Users Posts: 2,391 Major grins
edited May 11, 2010 in Bug Reporting
I had two quick settings - one for each child - to be able to rapidly setup new galleries. For some reason, those quick settings are now gone. If I try to 'save current settings as new quick setting' using an older gallery, a red box shows at the top telling me I do not have permission to delete the quick setting (even though I'm trying to ADD a quick setting). I have tried multiple times using different names for the quick setting that have not been used previously.
Help appreciated.
E
Eyal
My site | Non-MHD Landscapes |Google+ | Twitter | Facebook | Smugmug photos

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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited January 3, 2010
    Eyal,

    I checked your site and the create and delete are functioning for me. Can you try clearing your browser cache and cookies first and then log back in. Then see if you are able to do it. It may be that your cookie is getting lost causing you to log out.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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    eoren1eoren1 Registered Users Posts: 2,391 Major grins
    edited January 3, 2010
    No luck
    Tried in both Firefox and Safari. Deleted cookies then logged back in. Get same error message when trying to save current settings as a new quick setting:
    You don't have access to delete that quick setting.
    E
    Eyal
    My site | Non-MHD Landscapes |Google+ | Twitter | Facebook | Smugmug photos
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited January 4, 2010
    Can you detail the exact steps that you are taking for me? Be sure to give me the names of the quick settings etc.

    Did you try deleting the old ones first? or are you keeping them?
    SmugMug Support Hero
    http://help.smugmug.com
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited January 7, 2010
    Eoren,

    I was able to track down a bug that is related to using the enter key when trying to submit or delete things like this. Are you using the enter key? or are you clicking on the button?

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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    eoren1eoren1 Registered Users Posts: 2,391 Major grins
    edited January 8, 2010
    I'm hitting enter as I never did see/notice a button to push...nice pickupclap.gif
    Eyal
    My site | Non-MHD Landscapes |Google+ | Twitter | Facebook | Smugmug photos
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited January 8, 2010
    Ok, that means that this is covered under the existing bug. Hopefully we can get that fixed soon. Sorry for the trouble and not picking up on what was happening sooner. I just needed other eyes on the issue.
    SmugMug Support Hero
    http://help.smugmug.com
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    Mr. FrogMr. Frog Registered Users Posts: 6 Big grins
    edited May 11, 2010
    Hi,

    This bug is still here. I wasn't able to create a new Quick setting when pressing Enter in the Quick Setting name field.
    Pressing the save button did work.

    Thanks!
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