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Do our clients have accounts to order photos?

heatherfeatherheatherfeather Registered Users Posts: 2,738 Major grins
edited June 8, 2010 in SmugMug Pro Sales Support
Do they need a specific password and email addy to order a second time?
I never heard of that before... :dunno


I just got this email:

Hi Heather, I am trying to order pictures of Austin and Jess but I can’t remember my email and password. When I put either of my email addresses in it says it doesn’t have it in the system. Thanks for your help.


Heather
my website
facebook

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 8, 2010
    no, they only need that info if they want to look at their last order. They just go to your gallery and order anew, no account needed. They can also write our Support Heroes if they have questions.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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