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smugmug wont upload images correctly

windozewindoze Registered Users Posts: 2,830 Major grins
edited August 18, 2005 in SmugMug Support
never had an issue till now.... files that are uploaded are greeted with an error message saying.... files not received due to errors ( something like that )


im not doing anything different,
tried exploere browser and others

troy

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    BenBen Vanilla Admin Posts: 513 SmugMug Employee
    edited August 17, 2005
    windoze wrote:
    never had an issue till now.... files that are uploaded are greeted with an error message saying.... files not received due to errors ( something like that )


    im not doing anything different,
    tried exploere browser and others

    troy
    Hi Troy,

    What uploader are you using? Are there any differences between the files you are uploading now and did before? What browser/OS?

    Thanks!

    -Ben
    Smug since 2003
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    windozewindoze Registered Users Posts: 2,830 Major grins
    edited August 17, 2005
    hi Ben ive tried mozilla firefox and internet exploere and i get this message

    Upload complete. We received 0 files. i dont think im doing anything different. as a matter of fact these are files that have already been uploaded before with some adjustments

    all my files are .jpg too


    troy





    Ben wrote:
    Hi Troy,

    What uploader are you using? Are there any differences between the files you are uploading now and did before? What browser/OS?

    Thanks!

    -Ben
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    BenBen Vanilla Admin Posts: 513 SmugMug Employee
    edited August 17, 2005
    windoze wrote:
    hi Ben ive tried mozilla firefox and internet exploere and i get this message

    Upload complete. We received 0 files. i dont think im doing anything different. as a matter of fact these are files that have already been uploaded before with some adjustments


    troy
    hmmmm. what uploader are you using? have you tried any others (like the universal drag and drop)?
    Smug since 2003
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    cianmcliamcianmcliam Registered Users Posts: 4 Beginner grinner
    edited August 17, 2005
    Cant upload either...
    I've tried the windows drag and drop and the beta uploader, the windows drag and drop will upload all the files but them a message says they all have errors, the beta version will upload a fraction of them and half of some images are grey, the other photos have 'errors'.

    Tried this with photos I uploaded before with the same result...

    Help!

    Using W2K and photos display fine in internet explorer...

    windoze wrote:
    hi Ben ive tried mozilla firefox and internet exploere and i get this message

    Upload complete. We received 0 files. i dont think im doing anything different. as a matter of fact these are files that have already been uploaded before with some adjustments


    troy
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    windozewindoze Registered Users Posts: 2,830 Major grins
    edited August 17, 2005
    im trying as many as i can use the universal and the drag and drop, ive restarted my comp and made sure all file extensions are correct...

    ???


    troy
    Ben wrote:
    hmmmm. what uploader are you using? have you tried any others (like the universal drag and drop)?
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    madderncmaddernc Registered Users Posts: 39 Big grins
    edited August 17, 2005
    Howdy Guys

    I am having the same problems. The only downmloader i have got to work is the BETA Univeral loader. Even that will only do one image at a time and not every time.:cry
    Having said that i am now having trouble with even that loader.

    Its not file extensions, as i cannot upload photos that uploaded fine yesterday.

    Cain
    "One of the biggest mistakes a photographer can make is to look at the real world and cling to the vain hope that next time his film will somehow bear a closer resemblance to it." Galen Rowell

    WildFocus Images

    Blog: WIldFocus Images
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    rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited August 17, 2005
    Can't upload with S*E at the moment, too. Had the same problem this morning, but afterwards it worked fine again. Now again the problem.
    Here's a snippet from the S*E log:
    0:16:32:	   3 out of 7: 20050817_215606_06049_s7_o.JPG
    0:16:32:	   
    0:16:32:	   Started Uploading [url="file://\Pc1DMediaBilderSebastian20058-Augori20050817_215606_06049_s7_o.JPG"]\\Pc1\D\Media\Bilder\Sebastian\2005\08-Aug\ori\20050817_215606_06049_s7_o.JPG[/url] to album 705904
    0:16:32:		 Started Uploading [url="file://\Pc1DMediaBilderSebastian20058-Augori20050817_215606_06049_s7_o.JPG"]\\Pc1\D\Media\Bilder\Sebastian\2005\08-Aug\ori\20050817_215606_06049_s7_o.JPG[/url] to album 705904
    0:16:32:		   POST (multipart): [url="http://upload.smugmug.com/photos/xmladd.mg"]http://upload.smugmug.com/photos/xmladd.mg[/url]
    0:16:32:		   HTTP: Status: Disconnecting. (3)
    0:16:32:		   HTTP: Disconnected
    0:16:32:		   HTTP: Status: Disconnected. (4)
    0:16:32:		   I/O: Status: Resolving hostname upload.smugmug.com. (0)
    0:16:33:		   I/O: Status: Connecting to 63.81.134.24. (1)
    0:16:33:		   HTTP: Status: Connected. (2)
    0:16:33:		   HTTP: Connected
    0:16:33:		   HTTP: Work Begin: wmWrite: Total 2.164.156
    0:16:33:		   HTTP: Work: 32.768 out of 2.164.156, progress: 1%
    ...
    0:17:27:		   HTTP: Work: 2.164.156 out of 2.164.156, progress: 100%
    0:17:27:		   HTTP: Work End
    0:17:28:		   Cookies: New Cookie: SMSESS=; path=/; domain=.smugmug.com
    0:17:28:		   HTTP: Work Begin: wmRead: Total 0
    0:17:28:		   HTTP: Status: Disconnected. (4)
    0:17:28:		   HTTP: Disconnected
    0:17:28:		   HTTP: Work End
    0:17:28:		   HTTP: Status: Disconnecting. (3)
    0:17:28:		   HTTP: Disconnected
    0:17:28:		   HTTP: Status: Disconnected. (4)
    0:17:28:		   POST (multipart) finished: HTTP/1.1 200 OK (200)
    0:17:28:		   Multipart Post results
    <?xml version='1.0' encoding="iso-8859-1" ?>
    <methodResponse>
    	 <fault>
    	<value>
    	 <struct>
    	  <member>
    	   <name>faultCode</name>
    	   <value>
    		<int>4</int>
    	   </value>
    	  </member>
    	  <member>
    	   <name>faultString</name>
    	   <value>
    		<string>Wrong format. (ByteCount given: 2163440,  received.  MD5Sum given: a5f6f6db253eb96472a9753eefc94853,  actual.)</string>
    	   </value>
    	  </member>
    	 </struct>
    	</value>
       </fault>
    	 </methodResponse>
      
    0:17:28:		   4
    0:17:28:		   Wrong format. (ByteCount given: 2163440,  received.  MD5Sum given: a5f6f6db253eb96472a9753eefc94853,  actual.)
    0:17:28:		   RPC-XML: Wrong format. (ByteCount given: 2163440,  received.  MD5Sum given: a5f6f6db253eb96472a9753eefc94853,  actual.) (4)
    0:17:28:		 Finished Uploading [url="file://\Pc1DMediaBilderSebastian20058-Augori20050817_215606_06049_s7_o.JPG"]\\Pc1\D\Media\Bilder\Sebastian\2005\08-Aug\ori\20050817_215606_06049_s7_o.JPG[/url] to album 705904 (0:00:56)
    0:17:28:	   Finished Uploading [url="file://\Pc1DMediaBilderSebastian20058-Augori20050817_215606_06049_s7_o.JPG"]\\Pc1\D\Media\Bilder\Sebastian\2005\08-Aug\ori\20050817_215606_06049_s7_o.JPG[/url] to album 705904 (0:00:56)
    

    Even worse: some pictures are uploaded and receive an imageID, but don't show up in the gallery.
    0:15:30:		   HTTP: Work: 2.024.732 out of 2.024.732, progress: 100%
    0:15:30:		   HTTP: Work End
    0:15:34:		   Cookies: New Cookie: SMSESS=; path=/; domain=.smugmug.com
    0:15:34:		   HTTP: Work Begin: wmRead: Total 0
    0:15:34:		   HTTP: Status: Disconnected. (4)
    0:15:34:		   HTTP: Disconnected
    0:15:34:		   HTTP: Work End
    0:15:34:		   HTTP: Status: Disconnecting. (3)
    0:15:34:		   HTTP: Disconnected
    0:15:34:		   HTTP: Status: Disconnected. (4)
    0:15:34:		   POST (multipart) finished: HTTP/1.1 200 OK (200)
    0:15:34:		   Multipart Post results
    <?xml version='1.0' encoding="iso-8859-1" ?>
    <methodResponse>
    	  <params>
    	 <param>
    	  <value>
    	   <int>32524338</int>
    	  </value>
    	 </param>
    	</params>
    	 </methodResponse>
      
    0:15:34:		   32524338
    0:15:34:		   Multipart Post result: 32524338
    0:15:34:		 Finished Uploading [url="file://\Pc1DMediaBilderSebastian20058-Augori20050817_215456_06047_s7_o.JPG"]\\Pc1\D\Media\Bilder\Sebastian\2005\08-Aug\ori\20050817_215456_06047_s7_o.JPG[/url] to album 705904 (0:00:49)
    0:15:34:	   Finished Uploading [url="file://\Pc1DMediaBilderSebastian20058-Augori20050817_215456_06047_s7_o.JPG"]\\Pc1\D\Media\Bilder\Sebastian\2005\08-Aug\ori\20050817_215456_06047_s7_o.JPG[/url] to album 705904 (0:00:50)
    

    Maybe you can check on the imageID to see what's going on. <img src="https://us.v-cdn.net/6029383/emoji/ne_nau.gif&quot; border="0" alt="" >

    Hope this helps,
    Sebastian
    Sebastian
    SmugMug Support Hero
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    doctordigidoctordigi Registered Users Posts: 2 Beginner grinner
    edited August 17, 2005
    Uploads stopped working here
    windoze wrote:
    im trying as many as i can use the universal and the drag and drop, ive restarted my comp and made sure all file extensions are correct...

    ???


    troy
    I'm in the middle of uploading four galleries. The first went OK but the first batch of jpgs in the second gallery were corrupted (grey bars across the pictures). I deleted those but now no new uploads will appear in the gallery. The upload seems to be successful but the pictures just aren't there. I've tried the IE drag and drop uploader and the standard "browse" uploader. I've also tried uploading to another gallery.

    There is a problem that's for sure.

    I still have a stack of pictures from the weekend to put up!

    ne_nau.gif
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    windozewindoze Registered Users Posts: 2,830 Major grins
    edited August 17, 2005
    i just got the standard uploader to work correctly on one image

    windoze wrote:
    im trying as many as i can use the universal and the drag and drop, ive restarted my comp and made sure all file extensions are correct...

    ???


    troy
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    ssersser Registered Users Posts: 233 Major grins
    edited August 17, 2005
    I am having the same problem i tried to upload a couple files last night but nothing showed up!! I never had a problem before using 'drag and drop' anyone know whats happening?
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    mrcoonsmrcoons Registered Users Posts: 653 Major grins
    edited August 18, 2005
    sser wrote:
    I am having the same problem i tried to upload a couple files last night but nothing showed up!! I never had a problem before using 'drag and drop' anyone know whats happening?
    I've tried all the upload methods on 8/17 including the beta, sometimes they worked and sometimes they didn't. Either the image does not upload at all or it uploads but is damaged in someway (gray bars, won't display at all or is pixelated).

    I have not tried today (8/18) as I am not at home. Can anyone tell me if upload is working today or not.
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