Images not cropping correctly

KBOULTER · January 9, 2011

Hello,
Could someone please help... In order for someone to buy prints on my site, every picture needs to be cropped, and when cropping, there is always someone's head being cut off. Is this an issue with the original size of the photograph. I have photoshop cs5, I am just unsure on what the size of the picture needs to be in order to be workable. I have a client trying to order prints today and is having trouble.

Thanks,

Andy · January 9, 2011

This photo http://www.kcbphotographs.com/Private/Grace/Grace-photographs/15311388_NkN8a#1145631141_WAiNm is 3:2 ratio and would print with no cropping at 4x6, 8x12, etc.

If a customer orders a 5x7 or 8x10, it'll be cropped. Customers do this in the cart, get it right most of the time. But Proof Delay http://www.smugmug.com/help/proof-retouch-replace allows you to replace or re-crop before the order goes to the lab. Does that help?

KBOULTER · January 9, 2011

I know how they can quick crop it before its ordered and after ordering. But how can I adjust my image proportions so that more images can be printed with less cropping needed. Most of the photos in that folder, when you have to crop, turn out with with peoples bodies half in and half out with heads cut off.

Thanks,

Allen · January 9, 2011

KBOULTER wrote: »

I know how they can quick crop it before its ordered and after ordering. But how can I adjust my image proportions so that more images can be printed with less cropping needed. Most of the photos in that folder, when you have to crop, turn out with with peoples bodies half in and half out with heads cut off.

Thanks,

When taking photos like this always back off some or don't zoom in too far.
This is the only realistic method I can think of. Trying to size for print on
Smugmug is too much of a PITA.

The do make glass for view finders with 8x10 marks on them.

Andy · January 9, 2011

Exactly as Allen says (And I Say!): http://news.smugmug.com/2008/12/12/please-leave-room-for-customer-cropping/

JustinThyme · January 12, 2011

Just make sure you loosely crop photos and when shooting leave a bit of room for cropping.

SamirD · January 12, 2011

If you're having problems with the thumbnails in the gallery being cropped wrong and heads cut off, etc., swtich to original thumbnails instead of square. If you're having too many bad user crops, just eliminate the sizes from purchase that are causing customers problems. Proof delay and looser cropping also work, but sometimes the customer can't visualize a cropped image. You many have to manually crop thumbnails in this case.

Images not cropping correctly

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