Houston, do we have a problem?

sirbenfro · April 23, 2011

I'm unable to add and save captions, or arrange photos, am I alone or is anyone else experiencing this problem?
Thanks

denisegoldberg · April 23, 2011

I'm having a problem too, unable to add keywords on the captions/keywords screen. When I go to that screen it shows the photos in the expected format but the screen heading and footer are just flat wrong. When I click the save button nothing happens.

--- Denise

sirbenfro · April 23, 2011

Yep, that's it Denise, it lets me name the photos, but won't save it. It looks all wrong as well when I try to arrange photos, keeps telling me they are still loading.

KMCC · April 23, 2011

Same problems here. I've reported it to the Help desk.

LPC · April 23, 2011

The only way I could save a caption was to switch the Gallery from Thumbnail to Smugmug Style, save it and then switch back again.

Andy · April 23, 2011

Sorry guys, something busted and we've just fixed it on our testbed, we'll get the fix live on the site very shortly I'm sure.

Andy · April 23, 2011

We fixed this issue, sorry again for the hassle guys!

sirbenfro · April 23, 2011

Andy wrote: »

We fixed this issue, sorry again for the hassle guys!

No problem, thanks for that.

Houston, do we have a problem?

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