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Site down & SmugMug blog down.

JohnnyJrJohnnyJr Registered Users Posts: 174 Major grins
edited June 15, 2011 in SmugMug Support
Just wondering what is going on sine the link to http://status.blogs.smugmug.com/ is not working.
Elwood: It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.
Jake: Hit it.

http://www.sissonphotography.com
www.flickr.com/photos/sissonphotography
http://sissonphotography.blogspot.com/

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    racecarshotsracecarshots Registered Users Posts: 11 Big grins
    edited June 14, 2011
    maybe they new I was going to try to cancel my account. lol
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited June 14, 2011
    The link is wrong. It should be http://status.smugmug.com.

    But I am wondering why we're down? headscratch.gif
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited June 14, 2011
    And the status screen doesn't even show anything as wrong. ne_nau.gif
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
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    JohnnyJrJohnnyJr Registered Users Posts: 174 Major grins
    edited June 14, 2011
    Yup, they have the wrong link in their site down default page page with the goddamn farmer guy on it... and current status says all is well.
    Elwood: It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.
    Jake: Hit it.

    http://www.sissonphotography.com
    www.flickr.com/photos/sissonphotography
    http://sissonphotography.blogspot.com/
  • Options
    JohnnyJrJohnnyJr Registered Users Posts: 174 Major grins
    edited June 14, 2011
    Now it says site down in the status update.
    Elwood: It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.
    Jake: Hit it.

    http://www.sissonphotography.com
    www.flickr.com/photos/sissonphotography
    http://sissonphotography.blogspot.com/
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    durenduren Registered Users Posts: 159 Major grins
    edited June 14, 2011
    I'm getting the farmer guy too [see attached]
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    durenduren Registered Users Posts: 159 Major grins
    edited June 14, 2011
    what the "h" "e" double toothpicks is this? see attached. I get this when clicking on the status link.
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    BBonesBBones Registered Users Posts: 580 Major grins
    edited June 14, 2011
    Great, site is down yet again
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    Traces of TexasTraces of Texas Registered Users Posts: 77 Big grins
    edited June 14, 2011
    Testing ... testing .... 1 ... 2... 3...

    Hel ... Hello? Is this thing turned on?

    Testing ... testing ... 1...2 ....3 ...
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    huseyinhuseyin Registered Users Posts: 137 Major grins
    edited June 14, 2011
    http://status.smugmug.com/
    4d9783c7adc3291877fbabd6480a2b74.png
    My smugmug still under construction & organization with 17,000 images and counting... meanwhile check my Flickr
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    David-StallardDavid-Stallard Registered Users Posts: 252 Major grins
    edited June 14, 2011
    BBones wrote: »
    Great, site is down yet again

    Even worse when it's a client that calls you to tell you, especially when it's the same client that couldn't get in the last time.

    Come on guys - I love smug and go out of my way to recommend it but it's getting silly now!!!

    .DAVID.
    http://www.davidstallardphotography.com/

    Take nothing but pictures. Leave nothing but footprints
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    Traces of TexasTraces of Texas Registered Users Posts: 77 Big grins
    edited June 14, 2011
    David-Stallard wrote: »
    Even worse when it's a client that calls you to tell you, especially when it's the same client that couldn't get in the last time.

    Come on guys - I love smug and go out of my way to recommend it but it's getting silly now!!!

    .DAVID.



    This is exactly what happened with me. I took a bunch of shots for an oil company in North Dakota a couple of weeks ago, put them up etc... so that they all can access them, and my contact there just called to tell me that it's down.

    No biggie for me but it will be nice to get going again.
  • Options
    huseyinhuseyin Registered Users Posts: 137 Major grins
    edited June 14, 2011
    It would be nice if smugmug can review how much it was down at the end of the year, and extend the subscription (we are not talking about a refund).
    To me, it is not a big deal because I use smugmug as a depository of all my pictures, so it is like a remote backup with ability to access/share pictures videos. So it doesn't affect me much, but I know there are people who make money and run their business on SM.
    My smugmug still under construction & organization with 17,000 images and counting... meanwhile check my Flickr
  • Options
    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited June 14, 2011
    duren wrote: »
    what the "h" "e" double toothpicks is this? see attached. I get this when clicking on the status link.
    They had the wrong url in that link. It was supposed to be http://status.smugmug.com.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited June 14, 2011
    Believe me, I've been with SM for many years now, and these outages seem to all come at the worst times. Remember that SM is losing more money than we are when they go down, so there is always a sincere effort to get everything back online.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
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    Smug EricSmug Eric Registered Users, Retired Mod Posts: 333
    edited June 14, 2011
    Our ops guys are working on it. And we do know about the faulty link to the status blog. It should be pointing to the link that was sent along earlier.

    http://status.smugmug.com/

    Hopefully we can get it all sorted soon.
    Eric
    Support Hero and Customeister
    http://www.smugmug.com/help
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    erniesernies Registered Users Posts: 5 Beginner grinner
    edited June 14, 2011
    Thanks Eric..
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    erniesernies Registered Users Posts: 5 Beginner grinner
    edited June 14, 2011
    Im able to upload now... so it must be working again...

    Thanks guys!!
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    Smug EricSmug Eric Registered Users, Retired Mod Posts: 333
    edited June 14, 2011
    We have been given the thumbs up from our ops guys and they have updated the status blog.

    http://status.smugmug.com/
    Eric
    Support Hero and Customeister
    http://www.smugmug.com/help
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    wayne861wayne861 Registered Users Posts: 96 Big grins
    edited June 14, 2011
    huseyin wrote: »
    It would be nice if smugmug can review how much it was down at the end of the year, and extend the subscription (we are not talking about a refund).
    To me, it is not a big deal because I use smugmug as a depository of all my pictures, so it is like a remote backup with ability to access/share pictures videos. So it doesn't affect me much, but I know there are people who make money and run their business on SM.

    We should get an extra month each time smugmug goes down. That would mean we wouldn't have to pay for an account again. As it is, smugmug gets our money regardless of the site being usable or not, so they really don't care about downtime.

    Wayne
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    wayne861wayne861 Registered Users Posts: 96 Big grins
    edited June 14, 2011
    Smug Eric wrote: »
    We have been given the thumbs up from our ops guys and they have updated the status blog.

    http://status.smugmug.com/


    Not quite. It just went into read only in the middle of an upload. This crap isn't funny anymore. I just paid for another year, and I am really sorry I did so.

    Wayne
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    alacraneraalacranera Registered Users Posts: 77 Big grins
    edited June 14, 2011
    Read Only is not the same as working.

    I've just signed up for a trial Zenfolio account.
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    Smug EricSmug Eric Registered Users, Retired Mod Posts: 333
    edited June 14, 2011
    Looks like it was a bit pre-mature. We are still trying to catch up from the earlier outage. So we are back in read only mode right now.

    http://status.smugmug.com/
    Eric
    Support Hero and Customeister
    http://www.smugmug.com/help
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    wayne861wayne861 Registered Users Posts: 96 Big grins
    edited June 14, 2011
    alacranera wrote: »
    Read Only is not the same as working.

    I've just signed up for a trial Zenfolio account.

    I have been looking at Zenfolio also. Much faster page loads than smugmug and doesn't seem to have the constant downtime we have here.

    Wayne
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    racecarshotsracecarshots Registered Users Posts: 11 Big grins
    edited June 15, 2011
    alacranera wrote: »
    Read Only is not the same as working.

    I've just signed up for a trial Zenfolio account.

    Me too.
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    Dave EnglishDave English Registered Users Posts: 46 Big grins
    edited June 15, 2011
    wayne861 wrote: »
    As it is, smugmug gets our money regardless of the site being usable or not, so they really don't care about downtime.

    If that really was their attitude then they wouldn't stay in business long, my good man. I do hope they sort the problems out though, as to be down three times in one night is very painful.
    http://littledave.smugmug.com/
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    Dave EnglishDave English Registered Users Posts: 46 Big grins
    edited June 15, 2011
    wayne861 wrote: »
    I have been looking at Zenfolio also. Much faster page loads than smugmug and doesn't seem to have the constant downtime we have here.

    Wayne

    I have looked at Zenfolio. Therefore I am sticking with Smugmug.
    http://littledave.smugmug.com/
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