Digital Downloads

kristenkristen Kristensphoto.comPosts: 446Registered Users Major grins
edited May 11, 2012 in SmugMug Pro Sales Support
I have selected the printmark digital download thinking it will allow people to download the image but it will still have my pre-set watermark on the image. They can pay a lower rate to get the FB image but when I went back to check the settings it is telling me there is no printmark image available. Can you please explain the difference in these. Is there a way they can download the image WITH my watermark on it for FB?
Kristen Mendes
www.kristensphoto.com

Comments

  • WendeeWendee SmugMug Support Hero Posts: 195Registered Users Major grins
    edited May 1, 2012
    Hi Kristen,

    The printmark is similar to the watermark, but the printmark only applies to purchased prints or downloads, the watermark applies only to the display copies that we create for viewing.

    http://www.smugmug.com/help/print-watermark

    http://www.smugmug.com/help/custom-watermark-protection

    If you want to sell the printmarked digital download, you first want to make sure you have a printmark created and applied in the gallery, otherwise if no printmark is designated in the Gallery Settings that product won't be available for sale.

    Once you have the printmark in place in the settings, you should be able to see that option as a viewer. :)

    Take care,
    Wendee
    SmugMug Support Hero
    http://help.smugmug.com/
  • kristenkristen Kristensphoto.com Posts: 446Registered Users Major grins
    edited May 10, 2012
    This helped a lot! Thanks... Yesterday I had a client purchase web size digital downloads for FB. I have the printmark set but she says it didn't save with my watermark on the image. Am I doing something wrong or am I understand the printmark wrong? I thought that the digital download would save with my name on the image if I have the printmark set?!
    Wendee wrote: »
    Hi Kristen,

    The printmark is similar to the watermark, but the printmark only applies to purchased prints or downloads, the watermark applies only to the display copies that we create for viewing.

    http://www.smugmug.com/help/print-watermark

    http://www.smugmug.com/help/custom-watermark-protection

    If you want to sell the printmarked digital download, you first want to make sure you have a printmark created and applied in the gallery, otherwise if no printmark is designated in the Gallery Settings that product won't be available for sale.

    Once you have the printmark in place in the settings, you should be able to see that option as a viewer. :)

    Take care,
    Wendee
    SmugMug Support Hero
    http://help.smugmug.com/
    Kristen Mendes
    www.kristensphoto.com
  • AndyAndy Bicameral New YorkPosts: 60,808Registered Users Major grins
    edited May 10, 2012
    Link us to a gallery that has printmarked DDs enabled please?
  • kristenkristen Kristensphoto.com Posts: 446Registered Users Major grins
    edited May 10, 2012
    Kristen Mendes
    www.kristensphoto.com
  • rainforest1155rainforest1155 SmugMug Support Hero Posts: 4,437Registered Users Major grins
    edited May 11, 2012
    kristen wrote: »
    Hi Kristen,

    The pricelist assigned to the gallery offers no printmark download products. It only includes regular download items. If you wanted to sell your downloads with a printmark, you would need to add the printmark download products:
    20120511144043-01279x4314240.jpg
    Sebastian
    SmugMug Support Hero

    look on the bright side
    http://www.SebastianHosche.com
  • kristenkristen Kristensphoto.com Posts: 446Registered Users Major grins
    edited May 11, 2012
    This is because I removed the feature because my client downloaded and there was no print mark on her images!!
    Hi Kristen,

    The pricelist assigned to the gallery offers no printmark download products. It only includes regular download items. If you wanted to sell your downloads with a printmark, you would need to add the printmark download products:
    20120511144043-01279x4314240.jpg
    Kristen Mendes
    www.kristensphoto.com
  • kristenkristen Kristensphoto.com Posts: 446Registered Users Major grins
    edited May 11, 2012
    I see now... You are correct. I hope I have fixed it!

    Hi Kristen,

    The pricelist assigned to the gallery offers no printmark download products. It only includes regular download items. If you wanted to sell your downloads with a printmark, you would need to add the printmark download products:
    20120511144043-01279x4314240.jpg
    Kristen Mendes
    www.kristensphoto.com
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