Canon 5DmkIII - service announcement - light leak issue

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  • bloomphotogbloomphotog Major grins Posts: 582Registered Users Major grins
    edited April 26, 2012
    kdog wrote: »
    Really? Here's the 40D at ISO 1250. Doesn't look that bad, does it? headscratch.gif

    It's the quality of light(or lack of it) that really puts a cameras high-ISO to the test. In good light I can shoot at 50,000 ISO on my 5D3. Give me flat, dark & muddy light and 6400 ISO will look awful.
  • CuongCuong SoCal grins Posts: 1,515Registered Users Major grins
    edited April 27, 2012
    Nikolai wrote: »
    Mine's the same: xxxxx1... And it is surely affected... I don't get it... Is it an issue? I bet it is... Then goddamn fix it, or replace it, not just inspect it...
    I called Canon support and the tech told me Canon will fix it for those who bring in their cameras starting in mid-May, however, he didn't know what that fix will be.

    Cuong
    "She Was a Little Taste of Heaven – And a One-Way Ticket to Hell!" - Max Phillips
  • eoren1eoren1 Major grins Posts: 2,429Registered Users Major grins
    edited April 27, 2012
    Someone on canonrumors quoted a support specialist as saying they are replacing the light shield under the top LCD.
  • NikolaiNikolai Darth SLR Posts: 19,316Registered Users Major grins
    edited April 27, 2012
    eoren1 wrote: »
    Someone on canonrumors quoted a support specialist as saying they are replacing the light shield under the top LCD.

    That sounds like a proper fix! thumb.gifdeal
    "May the f/stop be with you!"
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  • eoren1eoren1 Major grins Posts: 2,429Registered Users Major grins
    edited May 2, 2012
    For those who are curious, here is Canon's official fix for the light leak issue:
    http://www.lensrentals.com/blog/2012/05/the-fix-is-in
  • ziggy53ziggy53 Still learnin'still lovin Posts: 18,664Super Moderators moderator
    edited May 2, 2012
    eoren1 wrote: »
    For those who are curious, here is Canon's official fix for the light leak issue:
    http://www.lensrentals.com/blog/2012/05/the-fix-is-in

    To be fair that's probably just the remedial fix for existing bodies. There will probably be a more production line friendly fix for future bodies (4-6 months from now).
    ziggy53
    Moderator of the Cameras and Accessories forums
  • eoren1eoren1 Major grins Posts: 2,429Registered Users Major grins
    edited May 2, 2012
    I'm not sure Ziggy - there's a lot of that black tape in the camera if you look at one of their earlier 'teardowns'. It's a perfectly useable fix imo.
  • NikolaiNikolai Darth SLR Posts: 19,316Registered Users Major grins
    edited May 2, 2012
    eoren1 wrote: »
    I'm not sure Ziggy - there's a lot of that black tape in the camera if you look at one of their earlier 'teardowns'. It's a perfectly useable fix imo.

    Laughing.gif. As the saying goes, you can fix nearly everything with a proper application of a duct tape... rolleyes1.gif
    "May the f/stop be with you!"
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  • David_S85David_S85 Spotter of Dgrin Spam and Oddities ChicagolandPosts: 11,439Administrators moderator
    edited May 3, 2012
    Nikolai wrote: »
    Laughing.gif. As the saying goes, you can fix nearly everything with a proper application of a duct tape... rolleyes1.gif

    Yes, you can! Its true. I put duct tape over the monitor where the price would be from the B&H shopping cart on the order page in case someone walked into the office at the wrong time. When the bill comes, I will also employ duct tape on the right side of the line that is B&H. I will also place duct tape over the balance due portion of the visa bill immediately as well. I will then place the visa bill into a duct taped shut drawer until it becomes due. At that time I will un-duct tape the drawer and will secretly write out the check for the correct amount, then toss the remainder of the page back in the drawer and duct tape it shut again and will then get good and drunk.

    The hard part to remember will be repeating the process the following month when the next bill comes saying "thank you for your payment of $...." The duct tape comes out again for that too.

    Duct tape. Can't be married without it.
    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
  • QarikQarik Krazy Korean Posts: 4,938Registered Users Major grins
    edited May 7, 2012
    canon has come up with a fix now. it involves black tape inside the body. I kid you not
    D700, D600
    14-24 24-70 70-200mm (vr2)
    85 and 50 1.4
    45 PC and sb910 x2
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  • AndyAndy Bicameral New YorkPosts: 60,808Registered Users Major grins
    edited May 7, 2012
    Qarik wrote: »
    canon has come up with a fix now. it involves black tape inside the body. I kid you not

    Uh, did you read post #36 in this very thread :)
    http://www.dgrin.com/showpost.php?p=1772432&postcount=36
  • NikolaiNikolai Darth SLR Posts: 19,316Registered Users Major grins
    edited May 8, 2012
    Called CPS today (upon registering my second 5D3 - which was xxxxx3 with no LL issue :ivar) about how they are going to proceed with light-leaking batches (xxxxx1 and xxxxx2). The TS lady told me that they are collecting names of those who want to send the bodies in for a fix and they are going to start notifying them mid-May. She collected my CPS info. I also registered both bodies with Canon online (it's a separate process from CPS, this one you can do regardless of your CPS status.)
    Just wanted to share...
    "May the f/stop be with you!"
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  • jmphotocraftjmphotocraft GWC for hire Posts: 2,941Registered Users Major grins
    edited May 8, 2012
    Nikolai wrote: »
    Laughing.gif. As the saying goes, you can fix nearly everything with a proper application of a duct tape... rolleyes1.gif

    Duct tape is like the force. It has a light side and a dark side, and it binds the universe together!

    Oh by the way somehow I was able to take this with my leaky 5D3.
    -Jack

    An "accurate" reproduction of a scene and a good photograph are often two different things.
  • NikolaiNikolai Darth SLR Posts: 19,316Registered Users Major grins
    edited May 8, 2012
    Duct tape is like the force. It has a light side and a dark side, and it binds the universe together!
    thumb.gifclapNever heard that before, gonna steal it :-) mwink.gif
    Oh by the way somehow I was able to take this with my leaky 5D3.
    Nice shot!
    BTW, I never stated that LL issue renders the body unusable. It's just I prefer a $3,500 device not to have such issues...
    "May the f/stop be with you!"
    Star*Explorer: on Dgrin, home; Master Class: open;
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  • QarikQarik Krazy Korean Posts: 4,938Registered Users Major grins
    edited May 8, 2012
    Duct tape is like the force. It has a light side and a dark side, and it binds the universe together!

    Oh by the way somehow I was able to take this with my leaky 5D3.

    now be honest..is that the moon in your shot..or the light leak!rolleyes1.gif
    D700, D600
    14-24 24-70 70-200mm (vr2)
    85 and 50 1.4
    45 PC and sb910 x2
    http://www.danielkimphotography.com
  • jmphotocraftjmphotocraft GWC for hire Posts: 2,941Registered Users Major grins
    edited May 8, 2012
    Nikolai wrote: »
    It's just I prefer a $3,500 device not to have such issues...

    1, it's not an issue.

    2, I prefer not to subject a $3,500 camera to elective surgery. ;-)
    Qarik wrote: »
    now be honest..is that the moon in your shot..or the light leak!rolleyes1.gif

    ha!
    -Jack

    An "accurate" reproduction of a scene and a good photograph are often two different things.
  • NikolaiNikolai Darth SLR Posts: 19,316Registered Users Major grins
    edited May 8, 2012
    it's not an issue.
    Let's hear about this 3 years from now when you will be perfoming a next upgrade and trying to sell your copy...
    "May the f/stop be with you!"
    Star*Explorer: on Dgrin, home; Master Class: open;
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  • jmphotocraftjmphotocraft GWC for hire Posts: 2,941Registered Users Major grins
    edited May 9, 2012
    Nikolai wrote: »
    Let's hear about this 3 years from now when you will be perfoming a next upgrade and trying to sell your copy...

    I can understand the desire to have it fixed, but I'm more of the mind of "if it's not broke, don't fix it." But to your point, I can't imagine why I would need to upgrade this camera before it crumbles in my hands. What will the 5D4 have? 40mp? No thanks. 8fps? Been there, it's nice, but not a game changer. 4k video? Meh.

    I also agree with "Mark" on the lensrentals.com forum who said:
    Interesting point about only having it done “to protect the resale value”.

    Firstly, I find it amazing that you believe anyone will even remember there was ever an issue 2 or 3 years down the line when some of you pixel peepers sell your 5D3 to get the 5D4 with its zillion megapixel sensor.

    Secondly, if you do get a potential buyer who is anal enough to remember this storm in a tea cup, chances are he/she will ask if the ‘mod’ was done and when you proudly say yes, he will say, sod that then, I am after one that hasn’t been stripped down and bodged up.

    He/she will then go and buy a secondhand one that hasn’t had the ‘mod’ done in the full knowledge they will never actually be effected by the non-issue that is generating this short term hysteria.
    Mark
    -Jack

    An "accurate" reproduction of a scene and a good photograph are often two different things.
  • cmasoncmason Old dog, new tricks Raleigh, NCPosts: 2,503Registered Users Major grins
    edited May 9, 2012
    ISecondly, if you do get a potential buyer who is anal enough to remember this storm in a tea cup, chances are he/she will ask if the ‘mod’ was done and when you proudly say yes, he will say, sod that then, I am after one that hasn’t been stripped down and bodged up.

    right, so anyone looking for a 1DM3 has forgotten the focusing issue, and those that remember it prefer a camera that Canon hasn't mucked with. They would prefer the focusing issue rather than a 4+ yr old camera having been soiled by Canon in an effort to 'fix' it.
  • jmphotocraftjmphotocraft GWC for hire Posts: 2,941Registered Users Major grins
    edited May 9, 2012
    cmason wrote: »
    right, so anyone looking for a 1DM3 has forgotten the focusing issue, and those that remember it prefer a camera that Canon hasn't mucked with. They would prefer the focusing issue rather than a 4+ yr old camera having been soiled by Canon in an effort to 'fix' it.

    Pretty sure the 1D3 autofocus was not fixed with a few strips of electrical tape.
    -Jack

    An "accurate" reproduction of a scene and a good photograph are often two different things.
  • cmasoncmason Old dog, new tricks Raleigh, NCPosts: 2,503Registered Users Major grins
    edited May 9, 2012
    Pretty sure the 1D3 autofocus was not fixed with a few strips of electrical tape.

    you are probably right, though I don't recall anyone cracking it open to find out. I really don't get the issue with how it was fixed. The black 'tape' appears to be the official material used throughout the camera for this purpose, and likely it has been used for every other Canon camera as well. You can see it all over the camera from the tear downs. What is 'bad' about a few strips of tape?

    Since we are all electrical engineer's here with years of camera manufacturing experience, what would you have preferred as the 'fix' substrate?
  • OverfocusedOverfocused Photo Nut Posts: 1,061Registered Users Major grins
    edited May 9, 2012
    cmason wrote: »
    you are probably right, though I don't recall anyone cracking it open to find out. I really don't get the issue with how it was fixed. The black 'tape' appears to be the official material used throughout the camera for this purpose, and likely it has been used for every other Canon camera as well. You can see it all over the camera from the tear downs. What is 'bad' about a few strips of tape?

    Since we are all electrical engineer's here with years of camera manufacturing experience, what would you have preferred as the 'fix' substrate?


    Of course the only REAL sturdy solutions would to be to fill it to the brim solid with one of the following:

    Expanding foam insulation

    Gorilla glue

    An entire can of black paint

    Hardened molasses

    Wax

    UV cured cement

    Mortar


    MY personal peeve is that I'm so angry they didn't use DUCT TAPE. Why use inferior black tape?! Duct tape fixes everything and we know it, damnit!!! We trust duct tape with our pipes, cars, children, broken appliances, broken limbs, windows, car bodies, camera accessories, pets, houses, boats, military equipment, flesh wounds .... eek7.gif
  • NikolaiNikolai Darth SLR Posts: 19,316Registered Users Major grins
    edited May 9, 2012
    I personally would't rely on a short memory of the Dgrin Hive Mind
    http://www.dgrin.com/showthread.php?t=57102
    mwink.gif
    "May the f/stop be with you!"
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  • jmphotocraftjmphotocraft GWC for hire Posts: 2,941Registered Users Major grins
    edited May 9, 2012
    Honestly I have no strong opinion on this issue. If you want it fixed, I understand that. I'm sure it won't make any practical difference, but I get the principle. I'm really not worried about the resale value of my camera because by then we will be on to the 5D Mark VI. If at that time that person wants to get sanctimonious about this light leak non-issue, I probably won't want to deal with them anyway. Maybe I'll just keep it as a backup or give it to my kids.
    -Jack

    An "accurate" reproduction of a scene and a good photograph are often two different things.
  • ziggy53ziggy53 Still learnin'still lovin Posts: 18,664Super Moderators moderator
    edited May 9, 2012
    cmason wrote: »
    ... Since we are all electrical engineer's here with years of camera manufacturing experience, what would you have preferred as the 'fix' substrate?

    While the black tape solution is remedial and expeditious, my guess is that later top LCD panel modules will have a higher opacity in the bottom portion of the module, allowing for less light propagation into the inner cavity and metering section of the camera body. (This assumes that not all top LCD panel modules have been produced and that their production can be altered, which is likely at this stage of active production.)
    ziggy53
    Moderator of the Cameras and Accessories forums
  • dlplumerdlplumer Major grins Posts: 7,993Registered Users Major grins
    edited May 9, 2012
    Honestly I have no strong opinion on this issue. If you want it fixed, I understand that. I'm sure it won't make any practical difference, but I get the principle. I'm really not worried about the resale value of my camera because by then we will be on to the 5D Mark VI. If at that time that person wants to get sanctimonious about this light leak non-issue, I probably won't want to deal with them anyway. Maybe I'll just keep it as a backup or give it to my kids.

    +1 No offense Nik. I get your perspective, but in my opinion this whole issue is a non-issue
  • NikolaiNikolai Darth SLR Posts: 19,316Registered Users Major grins
    edited May 9, 2012
    dlplumer wrote: »
    +1 No offense Nik. I get your perspective, but in my opinion this whole issue is a non-issue

    None taken :-) Everyone owns their gear, and does whatever one deems necessary with it... :D
    "May the f/stop be with you!"
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  • dlplumerdlplumer Major grins Posts: 7,993Registered Users Major grins
    edited May 9, 2012
    Nikolai wrote: »
    None taken :-) Everyone owns their gear, and does whatever one deems necessary with it... :D

    I did join CPS, so I will see what happens, and I certainly will take advantage of free service and cleanings wings.gif
  • NikolaiNikolai Darth SLR Posts: 19,316Registered Users Major grins
    edited May 9, 2012
    dlplumer wrote: »
    I did join CPS, so I will see what happens, and I certainly will take advantage of free service and cleanings wings.gif

    Yup... I had specifically that in mind, so while I was having only one 5D3 body (now, luckily I got my second one, which is xxxxx3 :ivar;-) I have been changing lenses without thinking twice (high wind, AC running, etc), since I knew for sure that in 6-8 weeks I'll get a free service ticket from CPS, and they would totally do the cleaning along with the taping :-) deal.gifwink CPS is great!
    "May the f/stop be with you!"
    Star*Explorer: on Dgrin, home; Master Class: open;
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  • David_S85David_S85 Spotter of Dgrin Spam and Oddities ChicagolandPosts: 11,439Administrators moderator
    edited May 9, 2012
    As soon as my III arrives, the next thing (besides learning the cam) will be to plunk down $ for CPS Gold. Just wish they'd come up with Lens Work IV sometime soon.
    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
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