Options

Can't arrange photos; 'page loading' forever

smurfysmurfy Registered Users Posts: 343 Major grins
edited March 6, 2013 in Bug Reporting
I was trying to rearrange the order of some photos in two galleries. One has about 400 photos and is new journal style. The other is old journal style and has about 60 photos. Neither gallery allowed me to use the arrange photos tool. Both said 'Please wait, page loading ' for a long time after the page had already finished loading. It's just stuck.

Comments

  • Options
    LindyLindy Registered Users Posts: 202 Major grins
    edited March 6, 2013
    Hi Smurfy,

    I just tried arranging one of my galleries, and everything went just as it should. I tried using the Arrange tool, as well as the drag to arrange option in the gallery.

    The page took a few seconds to load in the arrange tool, but once all of the images loaded, it worked great.

    Can you please try clearing your browser cache and see if that solves the problem for you? If it doesn't, email us at the help desk with a link to the problem gallery or galleries so we can take a look for you.

    Lindy
    SmugMug Support Hero
    http://help.smugmug.com/
Sign In or Register to comment.