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Disappearing background

sam7tarlingsam7tarling Registered Users Posts: 7 Beginner grinner
edited August 15, 2013 in SmugMug Customization
Hi everyone, if anyone has a minute, can they check my site: http://www.samtphoto.com
When i try and open the site on a new browser that hasn't logged into my site before I can't see the main photo on the homepage. It would be good to know if it's a glitch my end or not.

Thanks,

Sam

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    jwashburnjwashburn Registered Users Posts: 476 Major grins
    edited August 14, 2013
    sam7tarling wrote: »
    Hi everyone, if anyone has a minute, can they check my site: http://www.samtphoto.com
    When i try and open the site on a new browser that hasn't logged into my site before I can't see the main photo on the homepage. It would be good to know if it's a glitch my end or not.

    Thanks,

    Sam

    I cannot see the image
    Joey Washburn
    www.joeywashburn.com
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    sam7tarlingsam7tarling Registered Users Posts: 7 Beginner grinner
    edited August 14, 2013
    jwashburn wrote: »
    I cannot see the image

    Sigh! Thanks Joey
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    jwashburnjwashburn Registered Users Posts: 476 Major grins
    edited August 14, 2013
    sam7tarling wrote: »
    Sigh! Thanks Joey

    Are you trying to put a single image on there? What are you trying to do. I am sure we can help
    Joey Washburn
    www.joeywashburn.com
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    sam7tarlingsam7tarling Registered Users Posts: 7 Beginner grinner
    edited August 14, 2013
    Yeah, just a single image as a background. On my laptop it looks like the screenshot below, but on browsers or machines on which I have not signed in on my smugmug account, there's nothing, just the text.
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    sam7tarlingsam7tarling Registered Users Posts: 7 Beginner grinner
    edited August 14, 2013
    xxScreenshot2013-08-14at105857PM_zps86c2303c.jpg

    This is a screenshot of what it looks like on my computer
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    mhdigitalmhdigital Registered Users Posts: 15 Big grins
    edited August 15, 2013
    I have the same problem. I can see the background fine on my iPad, but on my PC it doesn't display the background, either logged in or not.

    I have tried Chrome and IE to view it, but nothing.
    Mark

    http://www.mhdigital.co.uk
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    sam7tarlingsam7tarling Registered Users Posts: 7 Beginner grinner
    edited August 15, 2013
    Apparently my problem was that the gallery in which i'd placed the image was listed as private. This can be easily changed in the gallery settings to unlisted - still not shown to viewers on the site but the images can be.
    More on this here: http://help.smugmug.com/customer/portal/articles/1229910-new-smugmug-what-are-the-gallery-level-privacy-settings-
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