NewSite - Captions

Allen · August 2, 2013

In the Smugmug Style design I noticed that the site caption words are all one line. It ignores the
multiple line caption from the legacy site. These are the regular legacy entered captions not using
html breaks.

BigRed · August 3, 2013

Allen wrote: »

In the Smugmug Style design I noticed that the site caption words are all one line. It ignores the multiple line caption from the legacy site. These are the regular legacy entered captions not using html breaks.

Déjà vu... I remember reporting this bug in the 2011 test system: http://dgrin.com/showpost.php?p=1649071&postcount=475

Please, SM, please don't change how line-breaks and the other "assumed HTML" work vs. the legacy system. Both in captions and gallery descriptions. The logic is so simple that I can't think of any good reason to change it. A paradigm shift here would mean so much re-work for so many sites!

EDIT: Just to cover all the bases, I set up a Feature Request to correct this oversight.

BigRed · August 7, 2013

Restore "Assumed" HTML
Request: Restore the Legacy "assumed" HTML logic, especially for both migrated and new image captions.
Benefit: Avoids a huge amount of tedious manual migration re-work and countless keystrokes going forward.

This functionality is little understood (SM pulled the Help page a couple of years ago). But here's how it actually works.

In bio, captions, and gallery descriptions:

Where carriage returns or any of the following simple HTML tags are entered, opening & closing <HTML> & </HTML> tags are inferred and don't need to be entered.

()
 ()

<h3>
<h2>
<center>
 
Carriage returns are treated as if a tag was entered.

Needless to say, the tags themselves are respected.

Also see http://dgrin.com/showthread.php?t=237309.

juanheredia · August 9, 2013

The same is happening with the comments. :-(
Please restore them as they were.

kimbomac · August 12, 2013

+6 from me!

All my captions have gone to the dogs!

leftquark · August 21, 2013

Allen wrote: »

In the Smugmug Style design I noticed that the site caption words are all one line. It ignores the
multiple line caption from the legacy site. These are the regular legacy entered captions not using
html breaks.

I was having this issue on my site too. It turns out that if you have no HTML in your caption, the New SM will display the caption properly. SmugMug will automatically add 's for you and display it properly. However, if you add HTML to your caption (like a link, a font change, etc), then the New SmugMug assumes you are entering all HTML and it STOPs automatically adding 's for you. This is different from how Legacy SmugMug worked. Legacy SmugMug allowed a mix of HTML and non-html and handled it appropriately (basically they prob. stripped all 's, then added them back in for you when displaying).

I had a very lengthy email exchange with SmugMug Support Heroes regarding this. I finally spoke to SmugMug Hero Tomasz Nowicki ... in fact, I was so frustrated and so many emails had gone back/forth that he physically called me on the phone. I was blown away.

Long story short: he confirmed it was a bug and said he would submit it to the dev team to be fixed.

Michael Bonocore: If you're reading this, it'd be great to get confirmation that this went into the system as a bug?

leftquark · August 21, 2013

I posted this in your other forum as well but here's what I found out:

I had a very lengthy email exchange with SmugMug Support Heroes regarding this. I finally spoke to SmugMug Hero Tomasz Nowicki ... in fact, I was so frustrated and so many emails had gone back/forth that he physically called me on the phone. I was blown away.

Long story short: he confirmed it was a bug and said he would submit it to the dev team to be fixed.

Michael Bonocore: If you're reading this, it'd be great to get confirmation that this went into the system as a bug?

Allen · August 21, 2013

Hmmmm ... wonder what gallery I found this on.

BigRed · August 21, 2013

leftquark wrote: »

I was having this issue on my site too. It turns out that if you have no HTML in your caption, the New SM will display the caption properly. SmugMug will automatically add 's for you and display it properly. However, if you add HTML to your caption (like a link, a font change, etc), then the New SmugMug assumes you are entering all HTML and it STOPs automatically adding 's for you. This is different from how Legacy SmugMug worked. Legacy SmugMug allowed a mix of HTML and non-html and handled it appropriately (basically they prob. stripped all 's, then added them back in for you when displaying).

I had a very lengthy email exchange with SmugMug Support Heroes regarding this. I finally spoke to SmugMug Hero Tomasz Nowicki ... in fact, I was so frustrated and so many emails had gone back/forth that he physically called me on the phone. I was blown away.

Long story short: he confirmed it was a bug and said he would submit it to the dev team to be fixed.

Michael Bonocore: If you're reading this, it'd be great to get confirmation that this went into the system as a bug?

If it helps, here's the Legacy logic (which has not yet been correctly built into New SM):

If carriage returns or any of the following simple HTML tags are entered in captions, gallery descriptions and bio, then opening & closing <HTML> & </HTML> tags are inferred (needn't be entered):
 ()

<h3>
<h2>
<center>
 

And for purposes of display, carriage returns are treated as if a tag was entered.
Any other HTML tags (links, fonts, etc.) do require explicit <HTML> tags.

Allen · August 21, 2013

I had the last line in the legacy captions with font tags around it. Removed those and the problem cleared up.

Another huge problem editing gallery content on NewSmug.
I edited three gallery descriptions in NewSmug and the were remove from the legacy
galleries and destroyed their descriptions. Lucky all other tags were still in the legacy gallery descriptions
so adding back in the fixed it. Very scary.

WinsomeWorks · August 21, 2013

Allen wrote: »

I had the last line in the legacy captions with font tags around it. Removed those and the problem cleared up.

Another huge problem editing gallery content on NewSmug.
I edited three gallery descriptions in NewSmug and the <html></html> were remove from the legacy
galleries and destroyed their descriptions. Lucky all other tags were still in the legacy gallery descriptions
so adding back in the <html></html> fixed it. Very scary.

Gosh, what a mess. I hate hearing all this stuff about the New destroying the Legacy. I've barely touched a thing in weeks, but I'll soon have to. It scares me.

leftquark · August 28, 2013

Bump -- I noticed SmugMug has been implementing features and posting here on the dgrin forums. Any update from SM support heroes?! Can you confirm the bug was actually submitted and it's being fixed?

HeroOfCanton · August 30, 2013

With all of the sanitizing of HTML that we now do (like in comments, profile content block etc) I don't know that this is a bug. I will talk to some people and see if it is or if that is by design.

mbonocore · August 30, 2013

Merged two threads.

leftquark · August 30, 2013

HeroOfCanton wrote: »

With all of the sanitizing of HTML that we now do (like in comments, profile content block etc) I don't know that this is a bug. I will talk to some people and see if it is or if that is by design.

Ugh, not this again. I've already spoken to 3 different Support Heroes and Tomacz actually physically called me so we could discuss. After talking to him on the phone he agreed with me that this was a bug. When Legacy SmugMug works one way for years and people upload hundreds of photos and add HTML to them without having to add 's ... and now you go and change the system, you HAVE to keep it working the SAME way.

If you don't automatically add 's like you used to then you're asking your users to potentially spend TENS OF HOURS adding code to their captions. This is not a simple case of telling your user "oh, just add 's. It's no big deal." It IS a big deal. TENS OF HOURS BIG DEAL! Additionally, for every new photo I upload I'm going to have to spend more time adding 's? Why is it that I can't put a link or change a font in my caption without having to reformat the whole thing? This is a BUG! Flickr, 500px, Facebook, they all can handle this fine. Why must SmugMug be different ... and do it wrong?

I'd much rather be photographing. Didn't you say the whole point of the New SmugMug was to avoid coding? Seems like quite the opposite of the point of New SM!

Legacy SmugMug was smart: it said "ok, you can add HTML if you want. If you do, I'll check if you added 's. If you did, I won't do it for you. If you didn't add BR's, we know you want us to, so we'll add it."

If I enter this, why would I not want BR's automatically added:

The above photo was taken at <a href="http://www.smugmug.com">SmugMug</a> Headquarters.

You'll see the amazing guys at SmugMug and me in this photo.

Taken on 1/1/2089

You expect it to look like Legacy:

The above photo was taken at [COLOR="Blue"][U]SmugMug[/U][/COLOR] Headquarters.

You'll see the amazing guys at SmugMug and me in this photo.

Taken on 1/1/2089

and not like New SmugMug:

The above photo was taken at [COLOR="blue"][U]SmugMug[/U][/COLOR] Headquarters. You'll see the amazing guys at SmugMug and me in this photo. Taken on 1/1/2089

1) Why would I want to have to throw in a whole ton of 's? Less code is better, right?!
2) How would YOU want this to be displayed? With line breaks? Yup!
3) Legacy SmugMug displayed this properly. Why would the New SmugMug not?

Allen · August 30, 2013

I found that for captions I used in legacy with a font tag with no breaks or html tags worked.
But they come out on one line in NewSmug. I've been removing the font tags, not adding breaks
and all's good. But currently the bulk caption/keyword is busted in that you can't remove any
tag using "replace". Every caption has to be done individually.

NewSite - Captions

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