It’s very nice to say that, but my experience both in the industry and as a customer is that good customer support requires a good on-going communication bridge externally and internally, a mutual (both ways) respect and understanding developed and maintained between customer and supplier as well as a good technical team to deliver.
It is in this light I repeat …
“Many thanks Ian and well done to you and the team.”
Comments
We haven't!
Thanks Ian.
You're welcome. And apologies for taking so long to get the problem resolved.
Many thanks Ian and well done to you and the team.
Alan.
have nice days, Serge
All the credit goes to the team
Ian,
It’s very nice to say that, but my experience both in the industry and as a customer is that good customer support requires a good on-going communication bridge externally and internally, a mutual (both ways) respect and understanding developed and maintained between customer and supplier as well as a good technical team to deliver.
It is in this light I repeat …
“Many thanks Ian and well done to you and the team.”
Regards and thanks,
Alan.