Keywords back but not front

excessnoise · October 20, 2013

Hi all.

Newbie on New SmugMug

Keywords and keyword filtered gallery blocks: all shows up fine on the admin side, nothing shows up on the public side. It's been over 24 hours. But again, I see everything fine on the customize screen, just not showing on the front end.

Thoughts?

Thanks

denisegoldberg · October 20, 2013

Are your galleries password-protected? Keywords do not show in password-protected galleries.

From the help page at http://help.smugmug.com/customer/portal/articles/93291:

Gotchas: Only you, as the account owner, will be able to search for any keywords from unlisted or password-protected galleries. We only index the first 30 keywords for each photo. Keywords can take up to 24 hours to populate

--- Denise

excessnoise · October 20, 2013

Hi Denise,
Sorry, I should have mentioned, neither password protected nor private.
Cemil

excessnoise · October 20, 2013

One more thing, the most recent images block shows up fine. So the homepage is pulling images, just not those with keywords (again, only on the front end).

einat · October 20, 2013

Could the photos that those keywords are supposed to pull be hidden photos?

excessnoise · October 20, 2013

No, because the photos appear fine on all other pages of the site, including the home page.

excessnoise · October 20, 2013

Absolutely stumped. Spent hours. Cannot find a setting that would allow me to see keywords and keyword gallery blocks while logged in but not while logged out.

I'll let the site sit for 24 hours with zero interaction and see if that allows the system to magically generate and publish keywords and related blocks.

Will revert with news.

Meantime, if anyone has any other ideas, they're welcome ;-)

Cemil

Keywords back but not front

Comments