smugmug plugin 2.0.6 error

rdalrt · October 25, 2013

Upgraded tonight to plugin 2.0.6. Now get "Failed to create an album on SmugMug. Please try again or contact support." when I try to publish a new gallery.

On OSX 10.8.4 and lightroom 4.4.

Any ideas?

docwalker · October 26, 2013

Can you try syncing your hierarchy and see if it helps? If you still have trouble, please contact us on the help desk with your account name so that we can take a look.

devbobo · October 27, 2013

Try this version and see if it resolves the problem for you.

dberthia · October 29, 2013

I'm having the same problem. Tried the version linked above, and still a no-go. Also tried 2.0.7.

devbobo · October 29, 2013

There are a few things that could be preventing this, can you please...

1. Enable debug logging for the plugin https://www.evernote.com/shard/s3/sh/bb7fb0f5-72a5-446f-9495-7127c691ade4/5b2c6304695e1322783063b1a4bfe516/deep/0/Lightroom-Plug-in-Manager-and-Lightroom-5-Catalog.lrcat---Adobe-Photoshop-Lightroom---Library.png
2. Restart Lightroom
3. Try to publish the gallery
4. Locate and post the info from the "SmugMug LrPublish.log" file in your Documents directory

Thanks,

David

dberthia · October 29, 2013

devbobo wrote: »

There are a few things that could be preventing this, can you please...

1. Enable debug logging for the plugin https://www.evernote.com/shard/s3/sh/bb7fb0f5-72a5-446f-9495-7127c691ade4/5b2c6304695e1322783063b1a4bfe516/deep/0/Lightroom-Plug-in-Manager-and-Lightroom-5-Catalog.lrcat---Adobe-Photoshop-Lightroom---Library.png
2. Restart Lightroom
3. Try to publish the gallery
4. Locate and post the info from the "SmugMug LrPublish.log" file in your Documents directory

Thanks,

David

10/29/2013 20:47:50 DEBUG Logging enabled
10/29/2013 20:49:12 DEBUG Current: 2.0.7.0
10/29/2013 20:49:12 DEBUG SmugMugPlugin.getThemes - start
10/29/2013 20:49:12 DEBUG SmugMugAPI.callNewMethod - start
10/29/2013 20:49:12 DEBUG Timestamp Offset: 0
10/29/2013 20:49:12 DEBUG Base: GET&http%3A%2F%2Fapi.smugmug.com%2Fapi%2Fv2%2Fuser%2Fdberthia%21themes&_accept%3Dapplication%252Fjson%26_filter%3DName%252CResponseLevel%252CUri%26_filteruri%3D%26_noredirect%3D%26_quiet%3D%26oauth_consumer_key%3DBTTwWm1mLRzh2kRdrrwGqKuwukywa76g%26oauth_nonce%3Defc2806c1b39e0dc6e19d945af122460%26oauth_signature_method%3DHMAC-SHA1%26oauth_timestamp%3D1383097752%26oauth_token%3D717cc216adb369368644270ebbb5daab%26oauth_version%3D1.0
10/29/2013 20:49:12 DEBUG GET: http://api.smugmug.com/api/v2/user/dberthia!themes?_quiet=&_accept=application%2Fjson&oauth_version=1.0&_filteruri=&oauth_signature=ZVAW%2BZLqm8xxio2EKxZfsvr%2FZ18%3D&_noredirect=&oauth_signature_method=HMAC-SHA1&_filter=Name,ResponseLevel,Uri&oauth_token=717cc216adb369368644270ebbb5daab&oauth_nonce=efc2806c1b39e0dc6e19d945af122460&oauth_timestamp=1383097752&oauth_consumer_key=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g
10/29/2013 20:49:13 DEBUG SmugMugAPI.callMethod - start
10/29/2013 20:49:13 DEBUG GET: http://api.smugmug.com/services/api/json/1.3.0/?method=smugmug.service.ping&APIKey=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g
10/29/2013 20:49:13 DEBUG HTTP Status: 404
10/29/2013 20:49:13 DEBUG {"Response":{"Uri":"/api/v2/user/dberthia!themes?_quiet=&_accept=application%2Fjson&oauth_version=1.0&_filteruri=&oauth_signature=ZVAW%2BZLqm8xxio2EKxZfsvr%2FZ18%3D&_noredirect=&oauth_signature_method=HMAC-SHA1&_filter=Name,ResponseLevel,Uri&oauth_token=717cc216adb369368644270ebbb5daab&oauth_nonce=efc2806c1b39e0dc6e19d945af122460&oauth_timestamp=1383097752&oauth_consumer_key=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g","UriDescription":"List User Themes","EndpointType":"UserThemes"},"Code":404,"Message":"Not Found"}
10/29/2013 20:49:13 DEBUG SmugMugAPI.callMethod - end
10/29/2013 20:49:13 DEBUG SmugMugPlugin.getThemes - end
10/29/2013 20:49:13 DEBUG HTTP Status: 200
10/29/2013 20:49:13 DEBUG SmugMugAPI.callMethod - end
10/29/2013 20:49:18 DEBUG exportServiceProvider.updateExportSettings - start
10/29/2013 20:49:18 DEBUG Format: JPEG
10/29/2013 20:49:18 DEBUG exportServiceProvider.updateExportSettings - end
10/29/2013 20:49:18 DEBUG exportServiceProvider.processRenderedPhotos - start
10/29/2013 20:49:18 DEBUG SmugMugAPI.callMethod - start
10/29/2013 20:49:18 DEBUG Timestamp Offset: 0
10/29/2013 20:49:18 DEBUG GET: https://api.smugmug.com/services/api/json/1.3.0/?oauth_signature=J5DIgwpA6LwoBTTT6%2FqNtp8lb%2BY%3D&method=smugmug.auth.checkAccessToken&oauth_consumer_key=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g&oauth_token=717cc216adb369368644270ebbb5daab&oauth_signature_method=HMAC-SHA1&oauth_nonce=501bcd33506d635e1dff564021022675&oauth_timestamp=1383097758&oauth_version=1.0
10/29/2013 20:49:18 DEBUG HTTP Status: 200
10/29/2013 20:49:18 DEBUG SmugMugAPI.callMethod - end
10/29/2013 20:49:18 DEBUG SmugMugPluginUpdate.shouldPrompt - start
10/29/2013 20:49:18 DEBUG SmugMugPluginUpdate.shouldPrompt - end
10/29/2013 20:49:18 DEBUG SmugMugPlugin.createPublishedCollection - start
10/29/2013 20:49:18 DEBUG SmugMugPlugin.checkParents - start
10/29/2013 20:49:18 DEBUG SmugMugPlugin.checkParents - end
10/29/2013 20:49:18 DEBUG SmugMugAPI.callNewMethod - start
10/29/2013 20:49:18 DEBUG Timestamp Offset: 0
10/29/2013 20:49:18 DEBUG Base: POST&http%3A%2F%2Fapi.smugmug.com%2Fapi%2Fv2%2Ffolder%2Fuser%2Fdberthia%2F2013%21albums&_accept%3Dapplication%252Fjson%26_noredirect%3D%26_quiet%3D%26oauth_consumer_key%3DBTTwWm1mLRzh2kRdrrwGqKuwukywa76g%26oauth_nonce%3D9964f675cfa1523542d515f96ba96736%26oauth_signature_method%3DHMAC-SHA1%26oauth_timestamp%3D1383097758%26oauth_token%3D717cc216adb369368644270ebbb5daab%26oauth_version%3D1.0
10/29/2013 20:49:18 DEBUG POST: http://api.smugmug.com/api/v2/folder/user/dberthia/2013!albums?_quiet=&_accept=application%2Fjson&oauth_version=1.0&_noredirect=&oauth_signature=fJg5P%2BnZ3qMdwlRyD7qk7KRjgxg%3D&oauth_token=717cc216adb369368644270ebbb5daab&oauth_signature_method=HMAC-SHA1&oauth_nonce=9964f675cfa1523542d515f96ba96736&oauth_timestamp=1383097758&oauth_consumer_key=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g
10/29/2013 20:49:18 DEBUG HTTP Status: 404
10/29/2013 20:49:18 DEBUG {"AutoRename":true,"CanRank":true,"Comments":true,"Description":"Halloween 2013","EXIF":true,"External":true,"Filenames":false,"Geography":true,"HideOwner":false,"InterceptShipping":"Inherit from User","LargestSize":"Original","NiceName":"2013-Oct--Halloween","PackagingBranding":true,"Printable":true,"PrintmarkUri":"","Privacy":"Public","ProofDays":0,"Protected":false,"Share":true,"SmugSearchable":"No","SortDirection":"Ascending","SortMethod":"Date Taken","SquareThumbs":true,"TemplateUri":"","Title":"2013 Oct - Halloween","UnsharpAmount":0.2,"UnsharpRadius":1,"UnsharpSigma":0.05,"UnsharpThreshold":1,"UploadKey":"","Watermark":false,"WatermarkUri":"","WorldSearchable":true}
10/29/2013 20:49:18 DEBUG {"Response":{"Uri":"/api/v2/folder/user/dberthia/2013!albums?_quiet=&_accept=application%2Fjson&oauth_version=1.0&_noredirect=&oauth_signature=fJg5P%2BnZ3qMdwlRyD7qk7KRjgxg%3D&oauth_token=717cc216adb369368644270ebbb5daab&oauth_signature_method=HMAC-SHA1&oauth_nonce=9964f675cfa1523542d515f96ba96736&oauth_timestamp=1383097758&oauth_consumer_key=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g","UriDescription":"Folder Albums","EndpointType":"FolderAlbums"},"Code":404,"Message":"Not Found"}
10/29/2013 20:49:18 DEBUG SmugMugAPI.callMethod - end
10/29/2013 20:49:18 DEBUG SmugMugPlugin.createPublishedCollection - end

devbobo · October 29, 2013

The plugin is trying to create a gallery in this folder http://dberthia.smugmug.com/2013/ but the "2013" folder no longer exists.

Did you delete it ? Or possibly rename it to something else ?

dberthia · October 29, 2013

Thanks. I think I know what the problem is. I changed my directory structure on SmugMug recently, so it's my mistake. Do you know how can I get my new structure synched back into LR?

EDIT: Nevermind. I figured out how to sync.

devbobo · October 29, 2013

ok cool...some of this stuff (recovering from moved or renamed folders) is still a work in progress. I've made some steps forward but there are still some outstanding cases to implement