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Cannot Upload Photos to Gallery
Golfnut
Registered Users Posts: 131 Major grins
www.arrowphotos.com
When I try to upload photos to any of my galleries, I get this message. I logged in before going to the CUSTOMIZE page. Earlier today, I had my old website redirected to SmugMug. Could this have caused this problem?
When I try to upload photos to any of my galleries, I get this message. I logged in before going to the CUSTOMIZE page. Earlier today, I had my old website redirected to SmugMug. Could this have caused this problem?
0
Comments
It appears the domain has the correct CNAME but the A record is incorrect. Change the A record to 208.798.45.23 and after the DNS propagates the change, the upload should work. Also, you can try logging into your site from the SmugMug URL for your site and try the upload again.
If the problem persists, email us directly at the Smugmug help desk in case we have to ask for more information to resolve this issue:
http://help.smugmug.com/customer/portal/emails/new
Have a good evening.
Tyree
Smugmug Support Hero
help.smugmug.com