scroll bar not working in chrome (smugmug gallery navigation)

KQuinlan · January 17, 2014

I am having problems navigating through my galleries that have more than 20 pages of images (which is most of them), in chrome. The scroll bar appears, but you can no longer drag it up or down to select a page). The only way to select a page that is past 20 is to hover your cursor and hit the down arrow.... Most of my customers will have trouble with this. This also seems like a new issue, as a I have not had this problem before. This is with the latest version of Chrome browser. I tested it in the latest version of IE and that seems to be working.

mrneutron · January 17, 2014

I looked at a gallery in Chrome and had to trouble scrolling. Was unable to look at your gallery since you didn't provide a link.

Please try clearing your browser cache, then close your browser and restart it for the changes to take effect.

http://www.wikihow.com/Clear-Your-Browser?-Cache
https://support.google.com/accounts/answer/32050?hl=en
http://support.google.com/chrome/bin/answer.py?hl=en&answer=95582

KQuinlan · January 17, 2014

I cleared the cache, restarted, and am still seeing the same problem.
try to scroll to page 40 by not using down arrows or a scroll wheel, and let me know if it works for you:
http://www.kqgallery.com/Weddings/Photography/Christine-Stephen-Mount-Harmon/i-pKVSXwJ

denisegoldberg · January 18, 2014

KQuinlan wrote: »

I cleared the cache, restarted, and am still seeing the same problem.
try to scroll to page 40 by not using down arrows or a scroll wheel, and let me know if it works for you:
http://www.kqgallery.com/Weddings/Photography/Christine-Stephen-Mount-Harmon/i-pKVSXwJ

I'm not sure what you mean by scroll bar here since there isn't a scroll bar on the browser window to jump through the pages of the gallery.

I used the right arrow to jump through the pages in your gallery and was able to access all pages (including 40 and beyond) when using Chrome.

--- Denise

Jtring · January 18, 2014

I see the issue too. It's the little scroll bar in the drop-down that appears when you click the arrow in the page numbers below the thumbnails. (I hope that's sufficiently confusing!) That scroll bar only appears when there are so many thumbnail pages that the whole list would reach the bottom of the screen. I can reproduce it on my site in the one gallery that has a sufficiently large number of pictures. (See http://jtringl.smugmug.com/Other/Plants-but-no-animals/n-33M7q. That gallery is unlisted but nothing special. It's just an experimental smart gallery that I never got around to purging.)

Since the problem is unique to Chrome, it might be their implementation of the drop-down list tool (via <select>) that SmugMug is calling.

Jim Ringland

pbandj · January 18, 2014

Jtring wrote: »

Since the problem is unique to Chrome, it might be their implementation of the drop-down list tool (via <select>) that SmugMug is calling.

Jim Ringland

I think I just verified that the issue is specific to the current version of Chrome. I couldn't reproduce the issue...the scrolling worked just fine...then I updated Chrome because it was one version out-of-date, relaunched Chrome, and now the scrolling doesn't work, just as you described. This looks like a Chrome issue and not a Smugmug issue...but maybe there is something Smugmug is doing that influences it to behave badly...no clue.

Jtring · January 29, 2014

I just re-visited this one. It looks like the latest sub-version of Chrome (32.0.1700.102 m) fixes this.

Jim Ringland

KQuinlan · January 29, 2014

glad to see its not my computers that are messed up

I also noticed the same issue on another web site in the same version of Chrome...

scroll bar not working in chrome (smugmug gallery navigation)

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