Options

Smug problems?

AllenAllen Registered Users Posts: 10,012 Major grins
edited May 6, 2014 in Bug Reporting
I can log in but clicking customize > customize site or gallery settings does not work.

Plus my horz menu is gone!!!!!!!!!!!!!!!!!!!!!!
Al - Just a volunteer here having fun
My Website index | My Blog

Comments

  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 5, 2014
    Now just about everything is gone!!
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    Darter02Darter02 Registered Users Posts: 947 Major grins
    edited May 5, 2014
    No problems here on my site, or accessing the customizer. I clicked on your page, and it's truly fugged up indeed! Yoinks!
  • Options
    Darter02Darter02 Registered Users Posts: 947 Major grins
    edited May 5, 2014
    Here's what I see. Good luck. I wish I could help.

    i-8psDT9C-L.jpg
  • Options
    HeroOfCantonHeroOfCanton Registered Users Posts: 208 Major grins
    edited May 5, 2014
    Allen, it might be related to a recent push from a few hours ago. I've asked an engineer to take a look.
    Quality Engineer - My SmugMug Site

    Getting started on DGrin? Go here first!
    Contact a Support Hero: http://help.smugmug.com/customer/portal/emails/new
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 5, 2014
    Thanks, this did just happen.

    I can get directly into galleries but all folders are gone.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 5, 2014
    Darter02 wrote: »
    Here's what I see. Good luck. I wish I could help.
    Thanks
    Backdoor, I can click the map link then map icon then click thumb to get into gallery.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    Darter02Darter02 Registered Users Posts: 947 Major grins
    edited May 5, 2014
    I see your site in its entirety now.

    Now, back to the Penns vs. Rangers game. LETS GO PENNS!
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 5, 2014
    Still can see only galleries. No menu or banner/logo.
    Can get to Organizer and it all looks good.
    customize site or gallery settings does not work.
    upload to this gallery doesn't work.
    all other top bar links work

    /browse page works on my iPhone but not my site?

    BTW, I've deleted all cookies and cleared cache.
    Closed and reopened browser, FF.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    Darter02Darter02 Registered Users Posts: 947 Major grins
    edited May 5, 2014
    I see your banner & menu, and it seemed to work.
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 5, 2014
    I get the same thing in IE. So two different browses showing the same.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    Darter02Darter02 Registered Users Posts: 947 Major grins
    edited May 5, 2014
    i-sNQXdZ7-L.jpg

    i-Rkp7v39-L.jpg

    i-VjBSxbv-L.jpg
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 5, 2014
    My homepage now shows in IE with banner and menu.
    IE folder pages nothing but one html box showing.
    IE gallery pages show whole page but no menu or banner.
    IE Customize site, gallery settings and upload to gallery don't work
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    HeroOfCantonHeroOfCanton Registered Users Posts: 208 Major grins
    edited May 6, 2014
    I had someone take a look, they said that the problem was due to your custom CSS that puts "display: none" on some of you content blocks. The change we made today, in part, expects to be able to get the width of the container, which it can't do when it's set to "display: none". The engineer went into your site and made some changes to your CSS to accomplish what you were wanting but that would at least allow your site to load in a somewhat more normal fashion.

    We hope to have the right fix soon, it should go into testing tomorrow.
    Quality Engineer - My SmugMug Site

    Getting started on DGrin? Go here first!
    Contact a Support Hero: http://help.smugmug.com/customer/portal/emails/new
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 6, 2014
    I had someone take a look, they said that the problem was due to your custom CSS that puts "display: none" on some of you content blocks. The change we made today, in part, expects to be able to get the width of the container, which it can't do when it's set to "display: none". The engineer went into your site and made some changes to your CSS to accomplish what you were wanting but that would at least allow your site to load in a somewhat more normal fashion.

    We hope to have the right fix soon, it should go into testing tomorrow.
    Previously I used WebDev and removed most CSS and saw no change.

    I see no change in Firefox display, same as yesterday. I can't even get into customize.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    AceCo55AceCo55 Registered Users Posts: 950 Major grins
    edited May 6, 2014
    I'm on Firefox. Your homepage is just showing text for me - no header, no photos, no menu
    I clicked on a 2014 bird link and it brought up a page with no folders, no photos
    Hope you get it sorted soon Allen
    My opinion does not necessarily make it true. What you do with my opinion is entirely up to you.
    www.acecootephotography.com
  • Options
    Darter02Darter02 Registered Users Posts: 947 Major grins
    edited May 6, 2014
    Same here. It's working in Chrome but not Firefox. Good luck.
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 6, 2014
    I can get a couple different configurations by tweaking CSS. But the menu disappears in some?

    This is what I'm trying to do which worked perfect before last Smug update.
    I have two banner widgets in header on entire site. I use CSS to hide/show on different pages.
       /* hide for specific pages */
    ... (many >1000 pages)
    .sm-page-node-3HR2w .sm-page-widget-5028039,  /* 2014-05-03 */
    .sm-page-node-HLGJB .sm-page-widget-5028039  /* 2014-05-01 */
      {display:none}
    
      /* hide bird banner everywhere */
    .sm-page-widget-5027770 {
      display:none; 
    }
    
       /* show for specific pages */
    ... (many >1000 pages)
    .sm-page-node-3HR2w .sm-page-widget-5027770,  /* 2014-05-03 */
    .sm-page-node-HLGJB .sm-page-widget-5027770  /* 2014-05-01 */
      { display:block;}
    
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 6, 2014
    I had someone take a look, they said that the problem was due to your custom CSS that puts "display: none" on some of you content blocks. The change we made today, in part, expects to be able to get the width of the container, which it can't do when it's set to "display: none". The engineer went into your site and made some changes to your CSS to accomplish what you were wanting but that would at least allow your site to load in a somewhat more normal fashion.

    We hope to have the right fix soon, it should go into testing tomorrow.
    Because Smug refuses to address CSS flow down I've had to add two single photo banner widgets to
    "entire site" header and use CSS to hide/show for specific pages. One site wide and one for specific
    pages I hide and show the other. This is very basic CSS which you're seemed to bork now. Plus
    it also somehow has affected my horz menu which disappears on some pages.

    May I add that it has completely destroyed my site.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 6, 2014
    My /keyword page does not work at all. FF or IE.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 6, 2014
    I hide the horz menu using @media when down to pad size and smaller and switch to an html widget for a simple menu.
    Is this interfering with the menu display (disappearing) on larger displays?
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 6, 2014
    In a gallery the share, photo tools and photo info buttons do not work.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    AllenAllen Registered Users Posts: 10,012 Major grins
    edited May 6, 2014
    This seems to work. Correct banner now on each page. Top menu shows now and all buttons work.
       /* remove bird banner everywhere */
    .sm-page-widget-5027770  {visibility: hidden; height:0}
    
      /* remove general banner on (specific) bird pages */
    ... (many >1000 pages)
    .sm-page-node-B7gHH .sm-page-widget-5028039  /* 2014-05-04 */
       {visibility: hidden; height:0}
    
      /* add bird banner on (specific) bird pages */
    ... (many >1000 pages)
    .sm-page-node-B7gHH .sm-page-widget-5027770  /* 2014-05-04 */
       {visibility: visible; height:auto}
    
    Sure would be a lot easier if there was class name flow down. Rather then >2000 CSS rules would only need two.

    .folder_Birds .sm-page-widget-5028039 {visibility: hidden; height:0}
    .folder_Birds .sm-page-widget-5027770 {visibility: visible; height:auto}

    .folder_Weddings ....
    .folder_Family .....
    .folder_Events ....
    Al - Just a volunteer here having fun
    My Website index | My Blog
Sign In or Register to comment.