Options

Newb question

inamoinamo Registered Users Posts: 2 Beginner grinner
edited July 7, 2014 in SmugMug Pro Sales Support
Yippee! I have some sales on my website, super excited! I'm wondering though what messages, if any, they get confirming their order and the delivery time?

I want to make sure that they get all the information they need, but don't want to duplicate what's already been sent.

Thanks in advance!

Comments

  • Options
    JohnHeroJohnHero Registered Users Posts: 110 Major grins
    edited July 7, 2014
    Your customers will receive an order confirmation email, which tells them how long the order takes to process, the cost they just paid, the break down of the items ordered and the shipping method chosen. When the order ships, they get another email letting them know the order has shipped and if tracking is available, it will be provided to them.

    If you need anything else, please let us know.

    John
    SmugMug Support Hero
    John
    SmugMug Support Hero
  • Options
    inamoinamo Registered Users Posts: 2 Beginner grinner
    edited July 7, 2014
    Thanks for the speedy response, that's great.
Sign In or Register to comment.