Problem with reading a card

vlherring · September 19, 2014

I have a SanDisk extreme Pro SD card with images on it from trip a few days ago = I put it into my reader and about half the images loaded and could be seen in Aperture window but then the other half were only icons. So I ejected it and tried again and this time the card said it was not recognized by the computer...tried on another computer and same thing = changed card readers and not even loading on the desktop. I just put it into my camera [Canon 6D] from whence it came and it's not even loading pics...or at least I didn't want to force anything else.

Any ideas on what to do or where to go to deal with this = a camera store? Computer store or what??? All suggestions appreciated since it was a trip overseas and these are about half the pictures. I'm afraid to put it into any other reader or try anything else without having a better chance of getting the card to be read. Thanks much.

vlherring · September 20, 2014

I was able to [I hope] solve the problem: I reached SanDisk via Chat last night, explained the issue, the guy told me about LGTechnologies which they say is best about data recovery and I found RescuePro on the website so decided to 'risk it' and downloaded [bought - no where in the information supplied with the card did it tell me there was a one year RescuePro subscription, so I'm ticked about that] and even tho the card never did show up on the desktop when I put it in the card reader again, it was seen by the RescuePro software and I was able to recover the pictures == I imported them into Aperture and they look okay at first glance [lots of mb each so they're not without any data or image] - I'll be able to send the SD card back for replacement....but it is irritating there was no indication ref. the warranty coverage with free software to do the trick.

Problem with reading a card

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