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Advrider threads missing smugmug linked photos.

buffalodanbuffalodan Registered Users Posts: 2 Beginner grinner
in SmugMug Support
My pictures seem to not be loading in threads I have created at Advrider. What is the problem? The threads go back to 2006 and include Ride Reports as well as other informative posts, some of which are in the TE-610 Thread Index I created. Please help with restoring these images/links.

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    JenuineJenuine Registered Users Posts: 155 SmugMug Employee

    Hello Buffalodan,
    Can you tell me when the images were no longer visible. Was it recently or has this been quite awhile that the links have been broken. If you have not done so already, write to the Support Heroes at help@smugmug.com so that we can track the issue and advise.

    Jen
    Support Hero

    Jen
    SmugMug Support Hero
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    buffalodanbuffalodan Registered Users Posts: 2 Beginner grinner
    I have emailed support. They are working on it. Thank you.
    Dan
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    JenuineJenuine Registered Users Posts: 155 SmugMug Employee

    Hello Dan,

    Thanks for the clarification. There was a push to fix the links. Hopefully you are seeing this on your end now. There has been some advise that the older links that contain an image ID, rather than the current imagekey, should be replaced as we don't know if the older links will work in the future.

    Best,
    Jen
    Support Hero

    Jen
    SmugMug Support Hero
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