Trying to share image with Facebook

vlherring · December 17, 2016

I have tried this with both being logged in and logged out [as a regular person] - I am trying to upload an image and each time it looks fine was far as the image and info goes other than the Title of the image is totally wrong. It seems to pull in the title of the gallery image [from Hassan II mosque] and not use the Title on the picture I want to share [Fez Tannery Worker] - I have even deleted the title of the mosque image and that makes no difference = the image has the Hassan II mosque title no matter what. I have been logged in, logged out, logged in again a few times.

Jenuine · December 18, 2016

Hello Victoria,
Could you give me the actual image link you are trying to share to Facebook. If you are not comfortable sharing the link here, write to the Support Heroes, help@smugmug.com and they can assist you.

Jen
Support Hero

leftquark · December 18, 2016

The way facebook works is that it pulls all the information the first time you try to share a link, that way if 5 million people share the same link they're not trying to pull the info 5 million times. They store the information in their database and don't update it again, even if the website gets changed. They have a tool, however, that can requery the info. If you've updated your title on SmugMug, you may need to go into Facebook's developer tools and clear its cache of the info: https://developers.facebook.com/tools/debug/

Trying to share image with Facebook

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