Photo load times.

AllenAllen Registered Users Posts: 10,008 Major grins
edited January 17, 2017 in SmugMug Support

I'm having huge load times, up to 15 sec., loading photos on most galleries. EVERYTHING on the page loads real fast except the photos.

Perhaps a CDN problem?
At least the past week or two off and on. Seems to have cleared now but has done this is past.

Al - Just a volunteer here having fun
My Website index | My Blog

Comments

  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins

    I'll double check with the ops teams but all load times look normal as far as my quick check turned up.

    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • AllenAllen Registered Users Posts: 10,008 Major grins
    edited January 17, 2017

    Other day after all loaded, the photos finally showed about 15 sec. later. Had stop watch on many. Almost every gallery I went to did this. Some I had been to earlier in the day so photos had to be in cache?

    Al - Just a volunteer here having fun
    My Website index | My Blog
  • David_S85David_S85 Administrators Posts: 13,167 moderator

    I agree the loading times have been on the high side for a little over a week. It isn't every photo, but often every 5th or 6th photo has taken 6 or more seconds.

    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited January 17, 2017

    If you're noticing things loading slowly, you can post here or send me a Direct Message with:

    • your IP address
    • a copy of the "traceroute" to www.smugmug.com
    • URL you're seeing slow load times on
    • Your browser name and version number

    Other things that may also help:

    • Device (monitor) resolution
    • Device (monitor) window size (particularly if your browser is not displayed in the full monitor)
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • AllenAllen Registered Users Posts: 10,008 Major grins
    edited January 17, 2017

    After everything loads but photos I watch the status (links) at bottom of browser flicker between a bunch of stuff for up to 15 sec. So something's going back and forth on that big internet.

    BTW, for awhile, yesterday, it was happening to every gallery I switched to.

    Al - Just a volunteer here having fun
    My Website index | My Blog
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