Lightroom Publish "The parameter is incorrect (1)" Error in Image

ColdForestColdForest Big grinsPosts: 14Registered Users Big grins
edited October 15, 2016 in SmugMug Support
Hello, I'm receiving a "The parameter is incorrect. (1)" error on an image I'm attempting to publish to a gallery (from LR 2015.7 w/Smugmug v3.0.9.0). The original gallery was created via the plugin and 298 of the original 299 images published fine. One of these continues to fail with the aforementioned error.

Here's (a portion of) the debug log for this operation/error:

09/24/2016 07:06:51 DEBUG Wait for render (_DSC1351.NEF)
09/24/2016 07:06:57 DEBUG Render complete: C:\Users\David\AppData\Local\Temp\34A92DDB-8AEE-4826-8CE5-C5DFE1D874B6\_DSC1351.jpg
09/24/2016 07:06:57 DEBUG SmCommon.callMethod - start
09/24/2016 07:06:57 DEBUG Timestamp Offset: 0
09/24/2016 07:06:57 DEBUG GET: https://api.smugmug.com/api/v2!authuser?_verbosity=1&_accept=application/json&oauth_version=1.0&oauth_signature=<snip>&_noredirect=true&_config=[]&oauth_token=<snip>oauth_signature_method=HMAC-SHA1&oauth_nonce=<snip>oauth_timestamp=1474726017&oauth_consumer_key=<snip>
09/24/2016 07:06:58 DEBUG HTTP Status: 200
09/24/2016 07:06:58 DEBUG SmCommon.callMethod - end
09/24/2016 07:06:58 DEBUG SmMedia.upload - start
09/24/2016 07:06:58 DEBUG Timestamp Offset: 0
09/24/2016 07:06:58 DEBUG Filesize: 6.76 MB
09/24/2016 07:06:58 DEBUG HTTP Status: none
09/24/2016 07:06:58 DEBUG nil
09/24/2016 07:06:58 DEBUG Upload Time: 1s (Timeout: 300s)
09/24/2016 07:06:58 DEBUG Upload Bandwidth: 651.13 mbps
09/24/2016 07:06:58 DEBUG {"errorCode":"unknown","name":"The parameter is incorrect.\r\n","nativeCode":87}
09/24/2016 07:06:58 DEBUG {"code":1000,"message":"The parameter is incorrect.\r\n","stat":"noresponse"}
09/24/2016 07:06:58 DEBUG SmMedia.upload - end
09/24/2016 07:06:58 DEBUG SmMediaDigest.sync - start
09/24/2016 07:06:58 DEBUG SmMediaDigest.sync - end
09/24/2016 07:06:58 DEBUG SmPublishService.processRenderedPhotos - end

Any ideas? Is this some kind of EXIF idiosyncrasy?

Thanks in advance!

Comments

  • ColdForestColdForest Big grins Posts: 14Registered Users Big grins
    edited September 27, 2016
    Just wondering if this is maybe not the correct forum to post questions regarding the Lightroom SmugMug plug-in?
  • FergusonFerguson Major grins Posts: 1,200Registered Users Major grins
    edited September 27, 2016
    Depends on if one of the guys show up who might know, but if you have a repeatable problem on current plugin (and that looks current) I would send it off to help@smugmug.com, and they will open a ticket and definitely respond.
  • ColdForestColdForest Big grins Posts: 14Registered Users Big grins
    edited September 27, 2016
  • leftquarkleftquark SmugMug Product Team Posts: 3,144Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee
    edited September 28, 2016
    Sorry for not replying sooner ColdForest. We've been bouncing some ideas back and forth with our contacts at Adobe to understand what this error is since we've never seen it before. Our Lightroom developer is still trying to investigate.
    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • ColdForestColdForest Big grins Posts: 14Registered Users Big grins
    edited September 29, 2016
    Thx. I'll standby here (my contact at SM support also appears to be latched on this effort).
  • devbobodevbobo LR whisperer Melbourne, AUPosts: 4,335Registered Users, Retired Mod SmugMug Employee
    edited September 29, 2016
    ColdForest,

    This error being raised is a native Windows error rather than an error that LR is raising specifically.

    If you google " The parameter is incorrect 87", you get a number of different reports mostly regarding hardware related issues.

    This post suggests trying a CHKDSK.

    I hope that helps.

    Cheers,

    David
    David Parry
    SmugMug API Developer
    My Photos
  • ColdForestColdForest Big grins Posts: 14Registered Users Big grins
    edited September 30, 2016
    Hi David,

    I ran a chkdsk and this completed successfully - absolutely no errors.

    I'm still not clear why this is a SM plugin error (even though this shows up as a native 87 (ERROR_INVALID_PARAMETER)) error. All other operations that I've tried on this file (including exporting it to disk) work fine. There must be something more specific that SM is trying to do here that's failing. What is the specific Windows API that's receiving the error (is this just a call to OpenFile()?)?

    Thanks!
  • ColdForestColdForest Big grins Posts: 14Registered Users Big grins
    edited October 1, 2016
    I also wanted to mention that other publishing services have no problem publishing this raw file (e.g., Jeffrey Friedl's PicasaWeb publisher). So I'm still not clear on why SM's publisher is having difficulty?
  • ColdForestColdForest Big grins Posts: 14Registered Users Big grins
    edited October 15, 2016
    I'm still seeing this error (on this one image and only in my SM publishing service - and not other publishing services). This must be something related to the SM plug-in. Any ideas?
    Thx.
  • ColdForestColdForest Big grins Posts: 14Registered Users Big grins

    Still seeing this...

  • leftquarkleftquark SmugMug Product Team Posts: 3,144Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee

    David's on holiday for the new year but I'll make sure to ask him if has any additional ideas when he's back!

    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • ColdForestColdForest Big grins Posts: 14Registered Users Big grins

    Following up on this again. I'm still seeing this with version v3.1.2 of the plugin (from the debug log):
    06/18/2017 15:51:56 DEBUG SmMedia.upload - start
    06/18/2017 15:51:56 DEBUG Filesize: 8.18 MB
    06/18/2017 15:51:56 DEBUG HTTP Status: none
    06/18/2017 15:51:56 DEBUG nil
    06/18/2017 15:51:56 DEBUG Upload Time: 1s (Timeout: 300s)
    06/18/2017 15:51:56 DEBUG Upload Bandwidth: 3.99 gbps
    06/18/2017 15:51:56 DEBUG {"errorCode":"unknown","name":"The parameter is incorrect.\r\n","nativeCode":87}
    06/18/2017 15:51:56 DEBUG {"code":1000,"message":"The parameter is incorrect.\r\n","stat":"noresponse"}
    06/18/2017 15:51:56 DEBUG SmMedia.upload - end

    Can someone please help with what's going on here?

  • ColdForestColdForest Big grins Posts: 14Registered Users Big grins

    Hello, noone ever did get back to me on this and I'm still seeing this error (same characteristics - no other problems with this file and only SM publisher reporting the error). Is there really no way to move this forward so I can get this image published?
    Regards,
    -David

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