Full EXIF not showing in unlisted galleries when logged out.

James Lyall · August 26, 2018

I am using a sharegroup to give access to a batch of unlisted galleries containing family photos. I have only just discovered that the full EXIF of images is only shown when logged in. The "logged out" EXIF (seen by the sharegroup) displays only Name, Size, Latitude and Longitude. The MAP display is not affected. Sharegroup members are therefore denied access to the full EXIF details. Is there a way to overcome this anomaly?
I would be most grateful to have some expert help.

James Lyall · August 29, 2018

Please, can anyone help with this?

James Lyall · September 6, 2018

Is any SmugMug Hero able to address this query?

rainforest1155 · September 6, 2018

Hi James,
Sorry that your post hadn't been addressed yet. This is a known issue and has already been reported to our QA team. For the time being, there's not a workaround available and photos in unlisted galleries would only display very minimal photo information as you've already noticed.
I added your report to the existing bug ticket.

All the best,

James Lyall · September 6, 2018

Hi Sebastian
Thank you very much for clarifying the position.
I look forward to the bug being sorted.

Best wishes,

radialMelt · November 6, 2018

Hi, I would like to add my voice to the occurrences of this bug. And would also love to see it sorted.

I use a smart gallery on my home page to collect all photos marked with a particular keyword. But often these photos are pulled from private galleries and the EXIF data is not available until those galleries are unlocked, which is not practical.

Thanks for working on this!

James Lyall · February 13, 2019

Hi Sebastian,
Still no sign of this bug being sorted.
Do you know if it is being addressed?

Best wishes,

Full EXIF not showing in unlisted galleries when logged out.

Comments