Cards option missing in Cart?

JAGJAG Super Moderators Posts: 9,088 moderator

Um....is this feature gone forever or what? I usually make my Christmas cards using the smugmug card option, yet it is no longer showing as an option in my cart. What gives?

Comments

  • David_S85David_S85 Administrators Posts: 13,167 moderator
    edited November 25, 2018

    They're not in the cart. The email we all got from Smugmug about holiday cards being available (Nov. 5th, 2018) seems to indicate they're available from Chatbooks, whatever that is. Sure would be easier in the cart, which is where they always were for years and years.

    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
  • denisegoldbergdenisegoldberg Administrators Posts: 14,220 moderator
    edited November 25, 2018

    I just found the chatbooks info on this smug page - https://www.smugmug.com/features/perks.

    Link to chatbooks for smug is https://chatbooks.com/smugmug/, 20% off holiday cards expires 12/15/2018.

  • JAGJAG Super Moderators Posts: 9,088 moderator
    edited November 25, 2018

    well, I already got my cards made up with Vista Prints. I would have preferred using smugmug like I have for years. I do remember something coming in through email, but I must have deleted it without really taking note of what they were trying to say about the cards. I just figured that it would be in my cart and they were giving a discount. Too bad. I will check out the links you found Denise, thanks.

    Edit: After looking at what they were offering, I got a better deal with Vista Prints, although I did pay for shipping. I was able to get embossed gold and silver framed Christmas themed cards with envelopes for a mere 85 cents per card. Colored printed on both sides. Now to be fare, I do not know if the chatbooks $1 per card included their free shipping to Alaska, but I do know that the choices were limited on how many styles they were offering when compared to what Vista Prints had.

  • OffTopicOffTopic Registered Users Posts: 521 Major grins

    So Chatbooks is our only option with SmugMug now? Has anyone used them before and can tell us about their quality? Has anyone even heard of them before? What I read says they were created for phone pics & that color accuracy leaves something to be desired, so it's more for the hobbyist. Every time I click on the "Cards" link on their website to see the options I get a server error message -

    Dang!
    It would appear that we are experiencing a bit of a problem. Please check back in a few minutes.

    Doesn't exactly give me warm fuzzies. Think I'll stick with ordering directly from Bay, they've always done a beautiful job for me.

  • David_S85David_S85 Administrators Posts: 13,167 moderator
    edited November 27, 2018

    Chatbooks main site is down. The link from Smugmug is also down.

    Well, if Smugmug (or Chatbooks) can't step up to the plate for cards anymore.... Costco. Way less than a dollar each. 150 designs.

    EDIT: Mixbooks also has photo holiday cards, and has a Smugmug savings allowance. Perks page for Mixbooks https://www.smugmug.com/features/perks

    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
  • tomnovytomnovy Registered Users Posts: 1,101 SmugMug Employee

    David. I have just tested Chatbooks homepage and I can confirm that it is working fine.

    SmugMug Support Hero | Customizer | My SmugMug site - http://www.photom.me | Customization Portal - https://portal.photom.me
  • David_S85David_S85 Administrators Posts: 13,167 moderator

    It isn't Chatbooks that isn't working, it is the Chatbooks Smugmug link with the discount that isn't working.

    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
  • David_S85David_S85 Administrators Posts: 13,167 moderator
    edited January 3, 2019

    Tom, it isn't Chatbooks that isn't working, it is the Chatbooks Smugmug link with the discount that isn't working on the Perks page. Hasn't been an active link for a while now. Please double check this with your browsers.

    https://www.smugmug.com/features/perks

    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
  • Hikin' MikeHikin' Mike Registered Users Posts: 5,448 Major grins

    @David_S85 said:
    Tom, it isn't Chatbooks that isn't working, it is the Chatbooks Smugmug link with the discount that isn't working on the Perks page. Hasn't been an active link for a while now. Please double check this with your browsers.

    https://www.smugmug.com/features/perks

    Worked for me.

  • David_S85David_S85 Administrators Posts: 13,167 moderator
    edited January 3, 2019

    When I hover over the Chatbooks link in the SM Perks page, I see this:

    It is different than all other links on the page, and all the other links work in Chrome. The Chatbooks link does not (at least for me).

    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
  • Hikin' MikeHikin' Mike Registered Users Posts: 5,448 Major grins

    @David_S85 said:
    When I hover over the Chatbooks link in the SM Perks page, I see this:
    It is different than all other links on the page, and all the other links work in Chrome. The Chatbooks link does not (at least for me).

    Interesting. That link works on my Win 7 using Firefox, but I can't even see ANY of the 'Get Started' links using Chrome.

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