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LIveChat ICON

AllenAllen Registered Users Posts: 10,011 Major grins
edited October 26, 2020 in SmugMug Support

Get that live chat icon off my page when logged in. It interferes with looking at photos when logged in.
BTW, I can't get rid of it after clicking on it unless I open it and then minimize it, really stupid.
Every page refresh brings it back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Put it in the drop down menu at the top.

Al - Just a volunteer here having fun
My Website index | My Blog

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    leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins

    You know that rather than post an angry message to the forums here, which most likely won't get read for a few hours/days, you can kindly report the bug to the heroes.

    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited October 26, 2020

    Yal, right. All they'll say is that's the way it was designed. I think others should be able to give their opinion.

    Edit: It took me awhile before I found the almost hidden "minimize" "__" by chance.
    But have to do this with every refresh. Waste of time.
    Also the chat overlay remained on the screen going in Customize. It covered anyway to get back out of Customize.

    Al - Just a volunteer here having fun
    My Website index | My Blog
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    AllenAllen Registered Users Posts: 10,011 Major grins

    No mater how much I hide/minimize it, it keeps coming when switching to another page, folder or gallery.
    Only inside a gallery going page to page does it stays hidden.

    Al - Just a volunteer here having fun
    My Website index | My Blog
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited October 26, 2020

    Looks much better now, can't find it anywhere. Do think it needs the link in the drop at top right. Was difficult to find in the past.

    Al - Just a volunteer here having fun
    My Website index | My Blog
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    phototristanphototristan Registered Users Posts: 199 Major grins

    Hi there. Thanks for the report. It's being looked into! :)

    Tristan
    Suport Hero
    Smugmug
    http://help.smugmug.com/
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    AllenAllen Registered Users Posts: 10,011 Major grins

    Thanks

    Al - Just a volunteer here having fun
    My Website index | My Blog
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