Make SmugMug stop inviting my site visitors to join?

gbeinhorn · April 9, 2022

Visitors to my PAID photo site are apparently being shown an invitation to join SmugMug. This is completely inappropriate. Is there a way to stop it?

Shinrya · April 10, 2022

I've not seen any such message when viewing my site logged out (i.e. incognito mode). Even tried it through VPN in a few different regions and nothing popped up other than the cookies banner.

denisegoldberg · April 10, 2022

@gbeinhorn said:
Visitors to my PAID photo site are apparently being shown an invitation to join SmugMug. This is completely inappropriate. Is there a way to stop it?

Are you using the "share photos privately" option? If you are, the people you invite are asked to sign up for a free guest account in order to view your photos.

From the help page at https://www.smugmughelp.com/en/articles/407-share-photos-privately-with-only-people-i-choose:

Once you’ve entered everyone you want to share with, click Save. You’ll see a pop-up notice appear letting you know that invitation emails have been sent to the people you entered.

That’s it for your part! The rest is up to the person you invited, who will receive an email notification to accept your invitation and sign up for a guest account if they aren’t already a SmugMug user. To see what we send your invited viewers, check out the guest account help article t https://www.smugmughelp.com/en/articles/283.

If you don't want your users to need to sign in but you want to keep the gallery (sort of) private you can use an unlisted gallery. You will need to send your viewers a direct link to the gallery. See the help page at https://www.smugmughelp.com/en/articles/339-gallery-page-and-folder-privacy-settings.

Make SmugMug stop inviting my site visitors to join?

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