Cannot organise, change background photo or anything!

SilverSilver Registered Users Posts: 4 Big grins
I have tried for about two hours to change my background photo but I can't get it changed. I click on the background button and MAYBE a minute later the box with 'photo' in it appears. However more often than not I get a flashing white screen, it returns to the homepage and nothing happens. I will then get a waring on my iMac 'a problem occured with www.smugmug/app/customize'.
Any ideas please?

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