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Upload File Size?

MelPMelP Registered Users Posts: 131 Major grins
edited December 24, 2005 in SmugMug Support
I am having trouble uploading a photo. I keep getting an error message when the upload finishes. Here is the picture data:

3.66 MB
6000 x 9000
JPG file

Is it too big? What could the problem be?

Mel

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 24, 2005
    MelP wrote:
    I am having trouble uploading a photo. I keep getting an error message when the upload finishes. Here is the picture data:

    3.66 MB
    6000 x 9000
    JPG file

    Is it too big? What could the problem be?

    Mel

    Yes, Mel - it's too big. We support 8megabyte files for Standard and Power users - 16megabytes for Pro users. And 48 Megapixels for all users. Your file is 54 megapixels.

    More here:
    http://www.smugmug.com/help/photo-storage

    I hope this helps!

    All the best,
    Andy

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    MelPMelP Registered Users Posts: 131 Major grins
    edited December 24, 2005
    Thanks, Andy and Merry Christmas.
    I'll see if I can't make it a little smaller...

    Thanks,
    Mel
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